Job description
An excellent benefits package is included (see https://www.hr.utah.edu/benefits/ for a full description of the benefits package):
- 14.2% retirement matching
- Paid parental leave (in addition to FMLA)
- 11 paid holidays per year plus vacation accruals each month
- Excellent health insurance options that are both affordable and allow for access to care through the University of Utah health system
- Tuition benefits
- Options for short-term and long-term disability insurance, life insurance, and HSA/FSA savings plans are available.
- Free Trax/UTA pass during employment
About Student Affairs
- Reviews and processes child care applications and related forms; reviews them for accuracy and completeness; ensures compliance with University and department policies, procedures, and federal, state, and local regulations. Efficiency and speed of processing is a must.
- Receives, greets and directs visitors to the appropriate person or center. May provide child care center orientation and child development information for parents. May be asked to work with diaper bank.
- Answers telephones, provides assistance, and directs families to the correct person or office. Returns calls and emails in a timely manner.
- Processes and answers parent questions in a timely manner, through phone or email.
- Creates and maintains child files, service agreements, schedules, etc, and helps centers access information.
- Schedules appointments with parents and arranges for tours and orientation meetings
- Answers questions about the organization and associated activities.
- A large portion of the work is completed in Microsoft Word, Excel, EZ Care, and other browser programs, therefore, excellent computer skills are a must.
- Help out in classrooms as needed/instructed.
- Other duties as assigned. This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to the job.
Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.
Department Preferred Qualifications
- One year of full-time child care experience or equivalency (HeadStart, preschool or child care licensing, etc.) • Must be at least 21 years old
- Must demonstrate effective communication with professionals, parents and children • Must demonstrate an ability to work independently but show a willingness to take direction from the supervisor
- Must be warm, energetic and enjoy working with families and young children (6 weeks to 5 years.) and be willing to help out in classrooms as needed.
- Must pass a BCI and fingerprint background check.
- Must be willing to obtain first aid training
- Demonstrated skills in Microsoft Office and management software
- Must meet physical characteristics needed for the performance of all job duties (with or without the use of aids):
- Sufficient vision to read small printed material as well as long distances across playgrounds and classrooms for child supervision.
- Sufficient hearing to hear normal and telephone conversation
- Ability to speak in an understandable manner.
- Tone with sufficient volume to be heard in an office and/or a busy classroom environment.
- Lift small children (up to 50 lbs.)
- Carry small children in arms for short distances.
- Move about on hands and knees and sit on the floor with children.
- Exhibits physical stamina necessary for daily interaction with young children (walking, kneeling, sitting on floor, lifting up to 50 lbs., etc.)
- Ability to sit at computer and perform repetitive motions.
- Physical dexterity to use a pen or pencil in a legible format, operate a computer keyboard, and other devices.
The University of Utah values candidates who have experience working in settings with students from diverse backgrounds and possess a strong commitment to improving access to higher education for historically underrepresented students.
Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities and protected veterans are encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action:
Director/ Title IX Coordinator
Office of Equal Opportunity and Affirmative Action (OEO/AA)
135 Park Building
Salt Lake City, UT 84112
801-581-8365
oeo@utah.edu
Online reports may be submitted at oeo.utah.edu
For more information: https://www.utah.edu/nondiscrimination/
To inquire about this posting, email: employment@utah.edu or call 801-581-2300.
The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
Posting Specific Questions
Required fields are indicated with an asterisk (*).
- * Do you have a High School Diploma, GED, or equivalency?
- Yes
- No
- * Do you have one or more year(s) of full-time customer service experience or equivalency?
- Yes
- No
- Do you have previous work experience in a college/university environment?
- Yes
- No
- Are you a current University of Utah student?
- Yes
- No
- Indicate your level of expertise in MS Office (Word, Excel, PowerPoint, Outlook, etc.)
- Basic
- Intermediate
- Advanced
Applicant Documents
- Resume
- Cover Letter
- Addendum to the University of Utah - Veteran Only - Call 801.581.2169 after submission
- Appropriate discharge document (such as a DD-214 – Member Copy 4) – Veteran Only – Call 801.581.2169
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