Office Assistant
Job description
Washington State Parks and Recreation Commission
Job Title: Office Assistant 2
Location: Tumwater, WA
The season dates for this position are May 1st (5/1) through October 31st (10/31), yearly.
Benefits eligibility for this position may be different than what’s listed in the benefits tab
of this recruitment announcement, for more information on employee benefits eligibility
visit - Public Employee Benefits Board (PEBB) .
We are looking for someone who is organized, detail oriented, has the ability to prioritize, resourceful, and can work independently.
We are a highly collaborative team with open communication. This is a great opportunity to learn about Washington State, the Parks that we serve, and to get your foot in the door with the state. If you are looking for a supportive environment and the potential opportunity for growth, please apply!
Customer Service representatives, who work in the State Parks Information Center and Headquarters' Front Desk, provide information about parks and programs to the public. This position is the face and the voice of the agency as they help people navigate agency websites, plan vacations, connect with other staff, process applications, issues pass and permits, and provide education about the discount pass and permit programs.
Duties include, but are not limited to:
- Following established procedures, review, and verify eligibility for issuance of agency discount passes.
- Contact customers by phone, email, or mail regarding completion of applications.
- Input applicant information into PAS database.
- Issue passes and permits.
- Maintain pass and permit filing systems.
- Serve customers at the front desk reception, as needed.
- Respond to incoming phone calls, emails, and walk-in customers.
- Issue loaner badges to employees and the Environmental Land Use Hearings Office.
- Provide merchandise sales.
- Mail State Parks information as requested.
- Maintain inventory, spreadsheets and documents.
- Pick-up Information Center mail from agency's mailroom.
REQUIRED QUALIFICATIONS:
One (1) year of office experience.
DESIRED QUALIFICATIONS:
- One (1) year of customer service experience.
- Ability to solve simple mathematical equations.
CONDITION OF EMPLOYMENT
All Washington State Parks and Recreation employees are required to be fully vaccinated against COVID-19 as a condition of employment. Any offer of employment is contingent upon verification of your vaccine status. Please note - a medical or religious accommodation may be available once an offer of employment is made. If you have questions about this requirement, please contact the recruitment team at HR.Recruitment@parks.wa.gov.
HOW TO APPLY
To ensure consideration, please complete the online job application and profile at www.careers.wa.gov. It is highly encouraged to attach or embed in your application the following:
Letter of interest specifically addressing the qualifications listed in this announcement.- Current resume.
- Three professional references, if not completed in the application process.
Diversity Policy Statement:
The Washington State Parks and Recreation Commission is committed to creating an equitable, hospitable, appreciative, safe, and inclusive park environment – one that embraces the full spectrum of all community members' contributions. The Commission makes this commitment because:
- Diversity strengthens the workforce in competence and ability;
- Celebrating diversity appreciates and values individual differences;
- Diversity serves an increasingly heterogeneous society;
- Diversity helps ensure the relevance of a state park system, its mission, properties, and programs to the people of this state today and in the future; and
- Diversity is crucial to our ability to serve all citizens.
The Washington State Parks and Recreation Commission is an equal opportunity employer. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientation and gender identity diversity. Women, racial and ethnic minorities, persons with disabilities, persons over 40 years of age, disabled and Vietnam veterans and people of all sexual orientations and gender identities are encouraged to apply.
Persons needing accommodation in the application process or this job announcement in an alternative format may contact the human resources office at (360) 902-8565. Applicants who are deaf or hard of hearing may call through the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388.
If you are having technical difficulties creating, accessing, or completing your application, please call NEOGOV toll-free at (855) 524-5627 or support@neogov.com .
For information about this position, please contact Ariel Ryon at ArielMarie.Ryon@parks.wa.gov or (360) 902-8603
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