Job description
Jane Shelton Fabrics is seeking a motivated conscientious person to assist owner in the daily office function. The Office Assistant will play a critical role in handling day to day customer and showroom sales representative interactions and order management as related to fabrics and trimmings. Candidates should have a natural attention to detail.Responsibilities:
Assist with all aspects of order management: initial review and entry, changes to existing orders, and proactive follow up, including sample requests and product returns
Respond to general inquiries regarding product specifications, pricing, availability, setting up account, etc.
Extensive phone and email communication with customers, showrooms, and sales representatives
Take ownership of difficult and/or complicated situations as they arise, demonstrating professionalism at all times while working to resolve the matter at hand
Maintain familiarity with product line
Qualifications:
Previous experience in office administration or other related fields
Excellent phone manner
Ability to prioritize and multitask
Ability to work independently
Excellent written and verbal communication skills
Strong attention to detail
Strong organizational skills
Working knowledge of Quickbooks software or ability to learn quickly
Working knowledge of Microsoft office suite
Excellent computer skills
Must be punctual, dependable, professional
Hours are Monday thru Thursday 8:45 to 4:15, Friday 8:45-4:00
Benefits:
Medical Insurance
Simple IRA with company match
5 paid holidays
Christmas Bonus
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