Job description

Company: Irwin Naturals Irwin Naturals Emergence

Department/Location: Florida Mind Health, Gainesville FL

Job Title: Office Administrator

Type of Position: Full- time Exempt

Company Profile:

Irwin Naturals was founded in 1994 to simply provide great quality products to improve people’s health. Since then, we have grown the company and also our ambition! Irwin Naturals is a successful and growing nutraceuticals (natural products and supplements) company with headquarters in the Silicon Beach area of Los Angeles. We are the leading producer of soft-gel based herbal formulas with products sold in over 100,000 doors, such as Vitamin Shoppe, Costco, Rite Aid, Walmart, CVS, Sprouts, Fresh Thyme, many e-commerce sites, and direct on www.IrwinNaturals.com. As a spirited powerhouse, we are one of the very few legacy companies that helped propel the industry to where it is today.

Grounded in a commitment to people and the planet, our dream is to continue to heal the world with plant medicine. Through our healing mission, we are expanding the Irwin Naturals business portfolio to include both cannabis and psychedelic mental health. We are the first well-known brand to pioneer into these fast-growing, emerging markets. Our thriving team is innovative and entrepreneurial, with a collaborative energy to drive toward on-going successes.

With health and wellness at the forefront of our company mission, we seek to attract, retain, and develop employees who share our commitment to innovate, advance, and lead. And so, with our audacious mission in mind, we are working toward an IPO in early 2023.

Summary of Opportunity:

In this role you will be an integral part of our chain of Florida Mind Health Center. At FHM, our goal is for our patients to succeed and be happy and healthy. With years of medical experience, knowledge, and prior ketamine application, our team of qualified medical experts can provide patients with life-changing holistic treatments. As Clinic Administrator, you will support the day-to-day operations of our 3 clinics (Tallahassee, Gainesville, Panama City), including but not limited to engagement with office medical staff personnel, handling phones, providing initial non-clinical information about available services and costs, scheduling of consultations, procedures and follow up calls, managing supply inventory and order, correspondence with referring physicians and other external entities, billing and invoice coordination, and electronic medical record management.

Primary Responsibilities:

• Answer incoming calls and emails
• Provide initial non-clinical information about available services and costs
• Schedule consultations and procedures
• Welcome everyone entering office
• Check patients in and out
• Create, manage and maintain electronic patient records
• Coordinate billing and patient invoicing
• Correspond with referring physicians and other external entities as needed
• Manage and maintain clinic supply inventory
• Assists in recruitment, onboarding process of staff to build and maintain a high-performing team
• Supports clinician in maintaining compliance with regulations related to the operations of the medical practice such as HIPAA
• Additional duties or special projects as needed
• Potentially once a month travel to other 2 clinic locations (Tallahassee, Panama City)

Experience:

• 3 or more years experience in a medical setting with at least 2 in a clinic administrator role
• Experience with medical billing and insurance claims a plus
• Behavioral health or medical clinic management experience is a plus
• Outstanding organizational skills and ability to prioritize assignments
• Excellent interpersonal and communication skill

Education:

• Bachelor’s degree in healthcare administration or related field
• Licensed Vocational Nurse (LVN) or certified Medical Assistant preferred
• Licensed Vocational Nurse (LVN)/Registered Nurse (RN) License a plus

Job Type: Full-time

Pay: $48,000.00 - $58,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Gainesville, FL 32606: Reliably commute or planning to relocate before starting work (Required)

Experience:

• administration in a medical setting: 3 years (Preferred)
• Clinical Administrator Role: 2 years (Preferred)

Work Location: In person

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