Company
The Nursing Supervisor is responsible and accountable for the administrative supervision of the hospital in the absence of the senior leadership. She/he functions as in-house administrator utilizing the on-call nursing and hospital senior administrator as needed for consultation. She/he is responsible and accountable for the management of nursing services and the quality and safety of nursing care provided across the organization. The Nursing Supervisor incorporates responsibilities of staff management, patient/family/visitor relations and interdepartmental clinical and non-clinical activities to ensure quality, safe patient care and departmental operations. He/ she is responsible for patient flow and bed assignment throughout the system. Coordinates inter-hospital transfers. He/she in collaboration with the senior administrator on call initiates the incident command center and reallocates initial resources as appropriate to the crisis/demand.
Penn Medicine Home Health

Summary

POSITION SUMMARY: The Nursing Supervisor is responsible and accountable for the administrative supervision of the hospital in the absence of the senior leadership. She/he functions as in-house administrator utilizing the on call nursing and hospital senior administrator as needed for consultation. She/he is responsible and accountable for the management of nursing services and the quality and safety of nursing care provided across the organization. The Nursing Supervisor incorporates responsibilities of staff management, patient/family/visitor relations and interdepartmental clinical and non-clinical activities to ensure quality, safe patient care and departmental operations. He/ she is responsible for patient flow and bed assignment throughout the system. Coordinates inter-hospital transfers. He/she in collaboration with the senior administrator on call initiates the incident command center and reallocates initial resources as appropriate to the crisis/demand.

ESSENTIAL FUNCTIONS: Qualified individuals must have the ability (with or without reasonable accommodation) to perform the following duties:

Administrative Responsibilities:

• Notifies the Nursing and Senior Administrator on call for an actual or evolving patient/visitor or staff issue that requires immediate action to prevent harm/injury or any disruption of hospital operations that negatively impacts patient safety or care.
• Demonstrates understanding of situations that require legal, risk and public relations input and counsel and acts accordingly.
• Acts as a resource person/liaison and effectively interacts with physicians, staff, patients and significant others to address and as needed document/follow up on concerns/issues.
• Accurately and thoroughly completes shift reports (SBAR) communication tool.
• Provides management through the interpretation and access to nursing and hospital policies and procedures. Aware of Joint Commission, CMS, DOH and other regulatory standards to support patient care.
• Participates in development of nursing strategic plan and annual operational goals and objectives.
• Assists in the consistency of communication of hospital and nursing operations through unit based and departmental rounding.
• Responds to emergent situations (e.g Rapid Response, Trauma alert, MTP, Code Blue, Code Red etc).
• Coordinates and/or assists with organ procurement.
• Participates in Shared Governance councils/co-councils as leader/co-leader or participant.

Staffing Responsibilities:

• Identifies the mix and quantity of nursing personnel needed to provide safe, quality patient care for the overall operation of the unit and for each shift on a daily basis based upon patient needs, staffing matrix and staff competencies.
• Reallocates staff as needed to provide safe, quality of care across the nursing organization.
• Adjusts staffing as needed with attention to financial objectives as appropriate.
• Assigns sitters and cognitive coaches as needed to assure patient safety.
• Identifies patients at risk for elopement and appropriately assigns resources and designated unit.
• Collects sick/fmla calls and adjusts staffing accordingly. Notes trends and issues and communicates accordingly with the Nurse Manager.
• Proactively participates in staffing analysis for weekend coverage; notes and communicates trends to Directors of Nursing/CNO.
• Supervises and directs the central nursing staff office to assure balanced and appropriate staffing across nursing organization.
• Plays key role in bed coordination and allocation during periods of surge alerts.
• Alerts nurse manager of staffing needs that are not able to be addressed daily through the staffing office.
• Provides direct patient care as clinically competent and indirect patient care/support as needed in appropriate/emergent situations.

Human Resources/Organizational Management

• Evaluates the performance of unit personnel and communicates with the Nurse Managers/Educators.
• Identifies learning needs of staff and as appropriate participate in the development of shift-specific education and evaluation.
• Identifies potential disciplinary concerns (performance, behavior, attendance/punctuality), disciplines as appropriate and communicates/follows up with Nurse Manager.
• Participates in the process of managing concerns of staff diversion and potential staff incapacity in the absence of departmental leadership.
• Holds staff accountable to quality, safe patient care through compliance with approved policies and procedures.
• Participates in staff and peer evaluations providing feedback and opportunities for improvement.

Bed Flow/Coordination

• Plays key role in bed coordination and allocation during periods of surge alerts.
• Directs the nursing office based bed coordinators.
• Communicates census and bed flow plans daily at huddle.
• Coordinates and communicates patient admissions to unit based nurse facilitators and removes barriers to expedite flow and assure admission timeframe targets.
• Collaborates and assigns bed of transfers from other hospitals to LGH.
• Determines and communicates need to hold patients in non-bedded units (e.g PACU, post procedure areas etc) based on census and discharges.

SECONDARY FUNCTIONS: The following duties are considered secondary to the primary duties listed above:

• Other duties as assigned.

JOB REQUIREMENTS

MINIMUM REQUIRED QUALIFICATIONS:

• Current licensure as Registered Professional Nurse, issued by the PA State Board of Nursing.
• Bachelor of Science in Nursing (BSN).
• Seven (7) years of experience as a registered nurse in an acute care setting
• Three (3) or more years of experience in a managerial/hospital operations role (e.g. Assistant Nurse Manager, Nurse Manager, Nursing Supervisor, Charge Nurse/Facilitator)
• A health care provider in good standing with Medicare, Medicaid and other federal and state health insurance programs, i.e. not excluded from participation in Medicare, Medicaid or any other federal or state health insurance program.

PREFERRED QUALIFICATIONS:

• Master of Science in Nursing (MSN) or Masters in Healthcare.
• Previous Nursing Supervisor experience.
• Large teaching hospital or specialty hospital experience (e.g. Women's and Baby).
• Broad nursing/hospital experience across nursing vs single unit/single department experience.

COGNITIVE REQUIREMENTS

Attention/Concentration:

The position requires the ability to attend to more than one aspect of a situation simultaneously. It is highly likely that multiple task demands are going to be required of the individual at the same time.

New Learning and Memory:

A large portion of this position required reliance on verbal memory and new learning. Efficiency in processing of verbal information, either in written or spoken form, is a major requirement and prerequisite of the job. The individual must be able to attend to and process multiple bits of information simultaneously. The individual must be able to organize and categorize this information effectively so that later recall is feasible.

Problem Solving, Reasoning and Creative Thinking:

The position required much autonomy of thought and problem solving. The individual must be able to apply principles of logical or scientific thinking to define problems. The individual must be able to think abstractly, which is manifested in the ability to form concepts, use categories, generalize from single instances, apply procedural rules and general principles, and be aware of subtle or intrinsic aspects of a problem. The development of hypothesis and potential solutions to problems involves careful interpretation, analysis and diagnosis. The individual must be able to collect data, establish facts, and draw valid conclusions. The individual must be able to think creatively with a degree of inventiveness, experimentation and intuition. They must be able to deal with a variety of concrete and abstract variables.

APTITUDES: The following are essential requirements of the position in relation to job-worker situations. These items describe how a worker must adapt, adjust, conform or act:

Leadership, control and planning: Ability to accept responsibility for leadership, direction, control, planning, negotiating, organizing, directing, supervising, formulating practices, or making final decisions.

Performing under stressful conditions: Ability to perform under stress when confronted with emergency, critical, unusual, or dangerous situations, or in situations in which working speed and sustained attention are critical aspects of the job. Is subject to danger or risk, or to tension as a regular, consistent part of the job.

Variety and change: Ability to perform a variety of duties, often changing from one task to another of a different nature without loss of efficiency or composure involving significant differences in technologies, techniques, procedures, environmental factors, physical demands, or work situations.

Communication: Ability to exchange information with others clearly and concisely; to present ideas, facts and technical information.

Interpersonal relations: Ability to maintain relationships that facilitate task accomplishment; to cooperate and resolve conflicts; to recognize needs and be sensitive of others.

EQUIPMENT USAGE REQUIREMENTS

Equipment/Tools: Computer, Phone, Copier, Printer, Fax, Office Supplies, conveyor, tube system, pharmacy gate, beeper, keys, thermometer, scissors, hemostat, syringe, stethoscope, pen/pencil

Software: Microsoft Office Products, clinical information system

PHYSICAL REQUIREMENTS

Rarely 0-10%; Occasionally 11-35%; Frequently 36-70%; Continuously 71-100%

Body Position/Movement:

• Sit: Occasionally
• Stand: Occasionally
• Walk: Continuously
• Bend: Frequently
• Push: Occasionally
• Pull:Occasionally
• Kneel/Squat: Rarely
• Reach: Occasionally
• Twist: Occasionally
• Balance: Frequently
• Climb: Rarely

Lifting: Degree of physical exertion is : Moderate, exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.

Sensory Abilities specifically required:

• Vision
• Hearing
• Touch/Feeling

PHYSICAL ENVIRONMENT

WORKING CONDITIONS: Position involves exposure to the following harmful elements:

• Bio hazardous Waste
• Blood borne Pathogens
• Chemicals
• Extreme Noise Levels
• Extreme Temperatures
• Exposed Electrical Lines
• High Pressure Steam/Gas
• Moving/Rotating Machinery
• Radioactive Agents

Disclaimer: This job description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job. It is intended to be a reflection of those principal job elements essential for recruitment and selection, for making fair job evaluations, and for establishing performance standards. The percentages of time spent performing job duties are estimates, and should not be considered absolute. The incumbent shall perform all other functions and/or be cross-trained as shall be determined at the sole discretion of management, who has the right to amend, modify, or terminate this job in part or in whole. Incumbent must be able to perform all job functions safely.

Benefits At A Glance:

• Medical, Dental, Vision and on-site Pharmacy plans to meet individual and family needs
• 100% Tuition Assistance at Pennsylvania College of Health Sciences (role dependent)
• Flexible Spending and Health Savings Accounts (FSA & HSA) to further reduce taxable income and empower your healthcare choices
• Retirement Plan savings (403b) with employer match and annual employer contribution
• Employer paid Short & Long Term Disability and Life Insurance
• Employee Assistance Program (EAP) and other Wellness incentives

Disclaimer

PENN MEDICINE LANCASTER GENERAL HEALTH is an Equal Opportunity Employer, committed to hiring a diverse workforce. All openings will be filled based on qualifications without regard to race, color, sex, sexual orientation, gender identity, national origin, marital status, veteran status, disability, age, religion or any other classification protected by law.

Search Firm Representatives please read carefully: PENN MEDICINE LANCASTER GENERAL HEALTH is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, all resumes submitted by search firms to any employee at PENN MEDICINE LANCASTER GENERAL HEALTH via-email, the Internet or directly to hiring managers at Penn Medicine Lancaster General Health in any form without a valid written search agreement in place for that position will be deemed the sole property of PENN MEDICINE LANCASTER GENERAL HEALTH , and no fee will be paid in the event the candidate is hired by PENN MEDICINE LANCASTER GENERAL HEALTH as a result of the referral or through other means.

LGH Full Time Posted on 05/15/2023