Job Description:

The Care Coordinator is a patient-focused role that helps successfully manage the comprehensive care of patients. This position provides customer service, proactive outreach to patients, and administrative support to clinicians and care teams. The Care Coordinator is responsible for managing inbound and outbound calls to schedule appointments, utilizing analytics to help close gaps in care, supporting patients to meet their goals, coordinating resources to help patients overcome socioeconomic barriers, and resolving patient issues when possible. This includes receiving, prioritizing, documenting, and actively resolving caregiver requests. This position reports to a Care Coordination Supervisor and works collaboratively with the Care Coordination Manager, Operations Transformation, Network Management, Care Management, Providers, and various members of clinic staff.

For external hires only: To show our commitment to your transition into our organization, we are offering up to $4500 in hiring incentives.

Scope

• Responds to patient care needs by answering call lights, assisting patients with hygiene care, obtaining vital signs, and communicating constructively, effectively and timely with members of the care team.

• Performs 12-lead EKG duties commensurate with the level of training received and competency.

• Apply, check and document restraints as directed by the RN or physician.

• Performs wound care, stoma care, and specimen collection.

• Performs equipment and tube care/management e.g. JPs, hemovacs and nasogastric tubes, and Foley removal.

• Assists with patient transfers, admissions and discharges as directed and in compliance with the principles of safe patient handling.

• Orders and maintains office and patient care floor stock/supplies.

• Performs the duties of unit secretary. Maintains patient charts, responds to phone calls, maintains daily assignment board, provides equipment care/cleaning, performs errands associated with patient care and provides accurate information about the patient with interdisciplinary team.

• Assist physicians and RNs as directed.
  

Minimum Qualifications

Required

• Successful completion of an accredited nursing assistant training program

• Certification as a Nursing Assistant (C N A ) in the state of practice

• Current American Heart Association Basic Life Support for Healthcare Providers (BLS-HCP)certification upon hire or obtained within 60 days of hire with prior approval
  

Preferred

• 1+ years of previous experience in a health care setting
  

To perform this job successfully, an individual must be able to perform each essential dutysatisfactorily. The requirements list must be representative of the knowledge, skills, minimum education, training, licensure, experience, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Apply technical skills and experience gathering patient data and performing patient care tasks such as weight, height, vitals, intake/output measures, EKGs, and specimen collection. Be willing to provide personal hygiene, dressing, nutrition, activity, elimination and other treatments. Be willing to accept supervision and work well with others. Strong oral and written communication skills. Regular attendance to perform work on site during regularly scheduled business hours or scheduled shifts is required. . Ability to work nights and/or weekends is required for identified positions.

Physical Requirements:

Physical RequirementsInteract with others requiring employee to verbally communicate as well as hear and understand spoken information.Operate computers, telephones, office equipment, including manipulating paper requiring the ability to move fingers and hands.See and read computer monitors and documents.Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment.

Location:

St James Hospital

Work City:

Butte

Work State:

Montana

Scheduled Weekly Hours:

36

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$16.50 - $26.25

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits packages for our Idaho, Nevada, and Utah based caregivers , and for our Colorado, Montana, and Kansas based caregivers our commitment to diversity, equity, and inclusion .

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.