Job description

AHRC NYC is one of the largest providers of services for children and adults with developmental disabilities in New York City. Our mission is to advocate for people who are neuro-diverse to lead full and equitable lives.

Come join the company recognized by Forbes as a Best Midsize Employer in America two years in a row, generosity guides us as we honor our legacy and continuously grow through a culture of curiosity, creativity and optimism.

AHRC New York City is a non-profit organization advocating for people who are neuro-diverse to lead full and equitable lives. We are committed to diversity and encourage applications from all qualified candidates

AHRC NYC contracts supported employment programs with businesses throughout the county. The Project Coordinator will be responsible for assisting in the day-to-day program operations in Atlanta, GA and ensuring that the highest level of quality customer service is provided to our contract partner. This is a part-time position where you can truly make a difference and live your passion every day.

Responsibilities Overview:

• Day-to-day supervision of program participants, including scheduling, timesheets, communication with staff, and general troubleshooting
• Provide a high level of dedicated customer service to assigned contracts and maintain positive working relationships with the goal of expanding existing contracts.
• Serve as a liaison between contract customers, local partner rehab agency, and AHRC NYC, to problem-solve and implement action steps when issues arise.
• Be the “face” of AHRC NYC in the Atlanta region, representing the agency to all stakeholders.
• Discover new opportunities for potential partnerships.
• Develop and present training materials for contract customers and program participants.
• Coach and instruct staff as needed.
• Reinforce site standards as determined by each contract customer.
• Provide on-site support to program employees and fill in for employee support staff when necessary.

Qualifications:

· Must be highly motivated and have the ability to take charge

· Excellent verbal and written communication skill

· GA Driver’s License preferred

· Two years of customer service & project coordination experience

· Experience working with people who are neuro-diverse/have intellectual-developmental disabilities is a plus

· Some HR and/or training experience is a plus

· Compassion, curiosity, creativity and optimism required.

Position is 75% on-site, 25% remote

AHRC NYC is recognized by Forbes Magazine as a Best Midsize Employer in America two years in a row.

Salary is commensurate with experience.....this position is 75% on-site, 25% remote.

Job Type: Part-time

Schedule:

• Day shift
• Monday to Friday

Application Question(s):

• How many years of customer service experience do you have?
• Do you have experience working with people with intellectual and developmental disabilities? If yes please provide details.
• Are you highly motivated and do you have the ability to take charge?
• Do you have excellent verbal and written communication skills?
• Are you willing and able to travel frequently within the Atlanta region with the potential for travel to other locations in the area and out of state?"
• Do you have a valid Georgia State driver's license?

Work Location: In person

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