Job description
Location: Courtyard Miami Dadeland | 9075 South Dadeland Blvd Way, Miami Fl 33156
Compensation: Hourly
Schedule: Full-Time
Position Type: N-Management
Benefits
- Health Insurance
- Dental and Vision
- Paid Time Off
- 401K
- Parking and Metro Reimbursement
- Travel Perks and Benefits
- Recognition and Rewards
- Growth Opportunities
- …and much more!
JOB SUMMARY
The Night Audit Supervisor must provide leadership and directions to all associates and guests in a friendly and efficient fashion. To adhere to all S.O.P.s and all L.S.O.P.s by Marriott Standards
JOB SPECIFIC TASKS
To know your product, be accountable for all S.O.P.s and the latest update by JW Marriott Standards.Report to work on time and in uniform (including nametag).
To provide leadership and direction to all associates.
To know all the night audit responsibilities.
Ensure all checklists and shift work is completed.
Adheres to proper cash handling procedures and the check cashing policy.
Know procedures in the event of a fire alarm, bomb threat, guest medical emergency, and employee medical emergency.
Maintain a backup of critical systems, maintaining a 7-day rotation, ensuring that all backup tapes are maintained in a safe place.
Check on supplies when needed and notify Night Manager of any items to purchase.
Maintain open relationships and communication with all departments.
Maintain productivity levels and ensure to maximize hotel revenue.
Report all malfunctions to your superior and document the problem.
Ability to handle all guest situations as they occur.
Assist in the training and implementation of existing and new applications.
Be familiar with group resumes, routing procedures, and all information in group files.
To understand the basic functions of MARSHA and how reservations are booked.
Exercise and understand the purpose of empowerment.
All auditors are expected to carry out all reasonable requests by management, which the associate is capable of performing.
JW Marriott Miami’s foundation is its commitment to genuine hospitality — a belief that true hospitality springs from the nurturing and building of strong and lasting relationships with fellow associates, guests, partners, and the communities in which its hotels operate.
By doing so, JW Marriott Miami strives to become the industry leader in delivering the true meaning of hospitality. This has resulted in consistent, superior financial performance as well as repeated recognition from industry and community leaders. The company has amassed numerous awards for a variety of efforts from energy conservation to product development to associate recognition and business results.
Our Mission
We provide genuine hospitality by inspiring strong relationships with our guests, associates, and partners to make a difference in our community.
Our Vision
To be the leading choice in Miami by welcoming guests worldwide, offering fun, innovative, and unique hotel experiences while developing our communities.
Our Core Values
We Inspire People
We Embrace Innovation
We Pursue Accountability
SOCIAL MEDIA SITES
Marriott Careers: https://www.youtube.com/user/MarriottJobs
Courtyard Miami Dadeland
Website: https://www.marriott.com/hotels/travel/miacy-courtyard-miami-dadeland/
Instagram: https://www.instagram.com/courtyardhotels/?hl=en
Facebook: https://www.facebook.com/cymiamidadeland/
Maps: https://www.marriott.com/hotels/maps/travel/miacy-courtyard-miami-dadeland/
E-VERIFY
MDM Hotel Group participates in the Electronic Employment Eligibility Verification Program.
MDM Hotel Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. MDM Hotel Group does not discriminate based on disability, veteran status, or any other basis protected under federal, state, or local laws.
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