Mortgage Loan Officer

Full Time
Memphis, TN 38103
Posted
Job description

Orion FCU is seeking an experienced Mortgage Loan Officer. This individual will be responsible for originating home purchase, home refinance and home improvement mortgage loans.

Forbes recently named Orion as one of America’s Best-In-State Credit Unions 2020! Orion has also been voted the Best Local Bank or Credit Union six years in a row by Memphis Flyer readers in the communities we serve.


If you have a passion for innovation and customer service that drives results, fitting to Orion's progressive and award winning culture, we want you on our team!


Full-time Employee Benefits Include:

  • Competitive compensation packages
  • Quarterly bonuses and employee incentive programs
  • Paid time off starting at 14 days per year & your birthday
  • Paid Federal Reserve holidays (10 per year)
  • 401(k) & Roth 401(k) with immediate, fully vested employer match up to 5%
  • Health, Dental, Vision Insurance premiums as low as $20.49 bi-weekly
  • Wellness Program with rewards and premium discounts
  • Health Savings Accounts with employer contributions
  • Flexible Spending Accounts
  • Employer-paid short-term disability insurance
  • Employer-paid long-term disability insurance
  • Employer-paid life insurance and AD&D
  • Employer-paid short-term disability insurance
  • Employee Assistance Program
  • 1% discount on most consumer loans
  • Ongoing training programs
  • Career development counseling and mentoring programs

POSITION PURPOSE

Solicit new residential mortgage business either by handling incoming leads, or by proactively pursuing external sources of business. Will sell Orion FCU mortgage products to meet established loan quality and production goals. Continually identifies, develops and maintains a quality network of business relationships that serves as a recurring source of referrals for new mortgage lending opportunities.

ESSENTIAL FUNCTIONS AND BASIC DUTIES
1. Conducts interviews with prospective borrowers in order to analyze financial and credit data, determine member mortgage financing objectives, advise members of product/pricing policies and guidelines, and gathers any additional required information.
2. Responds to member inquiries and referrals that are generated from both their own contacts and from other business channels.
3. Ensures exceptional member service by maintaining thorough knowledge of lending programs, policies, procedures and regulatory requirements, demonstrating a commitment to professional ethics, complying with all Federal and State compliance policies and requirements.
4. Utilizes training materials, reference tools and other resources to provide accurate and up-to-date loan program/policy information to both external customers and internal business partners.
5. Provides complete loan applications to Orion FCU mortgage lending center and partners.
6. Provides support and guidance, and acts as a mortgage product subject matter expert for branch staff.
7. Ensures exceptional member experience by overseeing the loan process from origination to close and provides on-going communication to members and business partners.
8. Ensures successful completion of all assigned Residential Mortgage Loan Originator Training activities.
9. Reviews financial statements, credit reports, ratios (i.e. Debt ratios, loan-to-value), appraisals, title reports and other relevant file documentation.
10. Validates borrower income, employment information, and value of a borrower's collateral and assets.
11. Reviews submitted files to qualify for Fannie Mae, Freddie Mac, FHA, VA, and USDA (Rural Development) guidelines as per automated findings.
12. Reviews and evaluates information on mortgage loan documents to determine if conditions meet established investor standards.
13. Ensures that the property specifications and loan terms meet financial institution requirements and government regulations.
14. Ensures compliance with industry standards, state and federal laws and disclosure requirements and that documents are consistent and uphold to company and industry guidelines.
15. Prepares formal reports of final underwriting decision.
16. Explains Fannie Mae/Freddie Mac, corporate, and investor guidelines to customers, loan processors, and sales associates.
17. Documents the reasons for approval or denial of the loan in the loan file.
18. Contacts members and/or internal associates to gather information to help make appropriate decisions and/or explain rationale behind credit decision.

QUALIFICATIONS

EDUCATION/CERTIFICATION: Bachelor’s degree preferred. Active registration with the Nationwide Mortgage Licensing System and Registry (may be obtained after joining).

EXPERIENCE REQUIRED: Two years residential mortgage lending experience with a focus on customer/borrower contact, or three years retail branch banking experience with focus on borrower interaction.

REQUIRED KNOWLEDGE: Demonstrated understanding of residential mortgage products. Understanding of Federal Regulations governing residential real estate lending. Knowledge of conforming and government mortgage loan guidelines.

SKILLS/ABILITIES:
  • Excellent written and verbal communication skills.
  • Strong computer skills for purposes of communication, accessing rates, credit, and loan status information.
  • Solid time management skills and the ability to organize, prioritize, and perform multiple tasks simultaneously.
  • Ability to analyze and comprehend complex financial data and provide financial advice.
  • Professional and effective interpersonal skills.
  • Enthusiasm for assignments and the ability to meet established timelines.

WORKING CONDITIONS: Typical office environment. Some local travel required. Flexible and additional hours may be required to meet deadlines and during peak periods.
Successful candidates must pass pre-employment credit checks, background checks, and drug screens.

Orion FCU is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation, national origin or any other federal or state protected class. We maintain a drug-free workplace and perform pre-employment substance abuse testing. If you are unable to complete this application due to a disability, contact us to ask for an accommodation or an alternative application process.

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