Job description
Job Title:
Mortgage Inside Sales Opener III
Location:
CA - Irvine
What you'll do:
Do you have:
- excellent phone outreach abilities?
- superb organizational and motivational talents?
- strong communication skills?
- attention to detail?
Are you looking for an opportunity where you can grow your sales career and make a difference in someone's life? We have openings on our Inside Sales Team for our Irvine, CA office location. Be part of a team of sales professionals with an established, Western Alliance Bank-backed mortgage company! This position pays a competitive base plus monthly sales incentive payout. Company benefits include a health plan, 401(k) program (with company match), and robust PTO and paid holiday package. At AmeriHome – We are expanding rapidly and are seeking strong support professionals within our Inside Sales department.
This role has a natural career path into becoming an Inside Sales Loan Officer and we will train and prepare you for a successful sales career with the company!
What we are looking for:
- Pipeline management of company provided leads for inside sales outreach to potential clients.
- Handling customer questions/requests
- Data entry for inputting customer loan information
- Manage customer refinance inquiries
- Generating potential interest in refinance opportunities.
- Customer follow up
What You Will Need:
- Prior customer service experience in a call center environment
- At least 2+ Years in a sales driven environment
- Strong phone communication abilities
- Excellent time management/organizational skills and the ability to prioritize work
What will really catch our eye:
- Prior mortgage loan operations experience (this is a great role for those with loan officer or junior loan officer experience)
- 2+ Years of experience making outbound sales calls
- Knowledge of Encompass and Velocify
Our Top Candidates Share the Following Traits:
- Persistence: Our representatives must not give in on the first negative answer from the potential customer but persist in informing the customer about their product or services.
- Focus and determination: Representatives must focus on sales results during a set scheduled earnings period for the company or organization.
- Telephone sales: Previous telephone sales experience helps our representatives interact with potential customers more effectively.
- Time management: Our representatives must know how to manage time when speaking to many customers in a day.
- Product knowledge: Our representatives should thoroughly know the products or services they are selling and how to sell them with a focus on a customer’s demographics such as age, gender, belief et cetera.
- Customer service: Representatives should be good customer service workers who know how to deal with their potential customers. Customer service skills mean understanding customer needs and behaviors as well as responding appropriately to a customer’s questions or concerns.
Schedule
Monday to Friday – Regular business hours
Weekend (Saturday) availability needed on a volume driven basis
Compensation Information
Hourly pay is generally $23/hour in Irvine, CA. Hourly pay is determined by specific job location.
Benefits you’ll love:
We offer all the important things you'd want — like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you’ll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!
About the company:
AmeriHome Mortgage is a Western Alliance Bank company. Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation. Alliance Bank of Arizona, Alliance Association Bank, Bank of Nevada, Bridge Bank, First Independent Bank, and Torrey Pines Bank are divisions of Western Alliance Bank; Member FDIC.
Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email
HR@westernalliancebank.com
or call 602-386-2488. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.
© Western Alliance Bancorporation
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