POSITION SUMMARY

• 
  Coordinate all aspects of the Mobile Pantry Food Program
• Conduct outreach to organizations for program partnerships and distribution locations
• Ensure any and all civic requirements are in compliance prior to a mobile pantry food distribution
• Creates and manages mobile pantry distribution scheduling and distribution locations
• Coordinates marketing efforts to clients in order to order publicize program services and distribution schedule
• Trains, orients, and supervises volunteers, and assists Volunteer Coordinator in recruitment and recognition efforts
• Manages inventory, purchasing, and product distribution for mobile food projects
• Provides direct client services alongside volunteers including intake and client assistance during food distributions
• Supervises and schedules Mobile Food Pantry Operator
• Maximize program effectiveness and client outcomes
• Ensure all food items to make sure they meet program quality guidelines and maintain program quality and integrity
• Collect and aggregate data from program participants
• Timely and accurate submission of required program and grant reports
• Set-up Mobile Food Pantry for distribution (including sorting produce, stocking shelves, and table placement)
• Build and maintain relationships with partner agencies, volunteers, clients, and community and civic organizations
• Represents CAPSBC Food Bank positively to the community
• Ensure food safety, handling, and sanitation practices are followed in accordance with environmental health standards
• Address client and community concerns as it relates to food distributions, escalating as needed
• Lifts and moves heavy objects and equipment weighing up to 50 pounds manually or with the aid of lifting devices
• Operates material handling equipment including pallet jack and dolly
• Serve as back up driver for the mobile pantry truck as needed and comply with all traffic signs and laws
• Conducts other duties as assigned

• 
  Safety principles and practices.
• Effective customer service techniques.
• Inventory control techniques.
• Warehouse operations procedures and practices.
• Problems and needs of poor, disadvantaged, disabled, homeless and elderly persons and families.

ABILITY TO

• Model a client-centered, compassionate, non-judgmental approach
• Interact courteously and tactfully with clients of diverse socio-economic backgrounds, volunteers, and coworkers
• Drive and operate a 26’ bobtail truck in a safe manner.
• Respond immediately and constructively to sensitive situations in a calm, positive manner
• Take initiative, assume responsibility, and detail-oriented with strong organization skills
• Effective oral, written, computer, and group presentation communication skills
• Operate a manual pallet jack.
• Maintain a valid driver’s license and be eligible for coverage under the company’s auto insurance policy with an excellent driving record.
• Work in a fast-paced environment with time sensitive deadlines and minimal direction while maintaining performance.
• Perform basic mathematical computations.
• Represent CAPSBC Food Bank with professionalism at all times when interacting with external and internal stakeholders.
• Effectively communicate and interact with personnel at all organizational levels.
• Read, write and speak English at a level appropriate for the position.
• Work flexible hours and shifts as needed including occasional weekends and evenings
• Follow oral and written direction.
• Proficiently operate standard office equipment, including computer hardware and software applications associated with performance of assigned work (i.e., MS Office and Internet Explorer). Salesforce or electronic database experience a plus.

• 
  Associate’s Degree in business, sociology, social science, social work, education, or related field; Bachelor’s Degree preferred
• Possess a California driver’s license and a clear driving record
• Food Handler Certification or ability to complete this certification contingent upon employment
• Minimum of six (6) months administrative experience
• Minimum of six (6) months nonprofit, social service, and/or logistics experience
• Bilingual Spanish highly preferred.
• Customer service oriented.
• Basic understanding of service delivery and logistics.
• Excellent oral and written communication skills, highly organized, and strong attention to detail.
• Effective professional acumen.
• Ability to develop strategic relationships with stakeholders.

PHYSICAL AND ENVIRONMENTAL REQUIREMENTS

• 
  Medical –Subject to required employee monthly contribution.
• Dental- 100% employer paid for employees.
• Vision and contact lens benefits every two (2) years subject to required employee co-pays and plan option.
• Employer paid Group Life insurance coverage benefit of two (2) times the annual salary up to $200,000 plus AD & D coverage.
• Voluntary supplemental life insurance coverage.
• Fourteen (14) Paid Holidays.
• Vacation benefits do not accrue during the first six (6) months of employment. An employee must successfully complete their six-month evaluative period and then vacation benefits will start accruing and are available for use. Vacation benefits are accrued on a bi-weekly basis as follows:

• 1-5 years (3.08 hours per pay period = 10 days)
• 6-14 years (4.62 hours per pay period = 15 days)
• 15-over (6.15 hours per pay period = 20 days)

• Sick leave is earned at a rate of 3.69 hours per pay period for full-time employees.
• 403b retirement program which CAPSBC contributes 6% of employee’s gross salary once the employee meets the program requirements and employees may voluntarily contribute up to the specified Internal Revenue Service Requirements.
• Social Security paid by employee is matched by CAPSBC, as well as Medicare.
• Merit advancements.

LICENSE AND PERSONAL VEHICLE