Job description

Job Title: Mental Health Administrative Support Specialist (100% Remote)

Company: Freedom Fighters Therapy LLC

Location: Remote must reside an hour or less from Pensacola Florida.

Job Type: Part-Time

Salary Range: $13-$17 per hour

Job Description:

Freedom Fighters Therapy LLC is a Christian mental health private group practice that specializes in serving Military, Police, and First responders. We are currently seeking a part-time mental health administrative support specialist to interact with our clients, provide support with enrollment, and perform various administrative tasks. The ideal candidate must be available to work Monday through Friday from 1 pm to 5 pm.

Responsibilities:

• Encourage and promote clients to enroll in services on an ongoing basis
• Interact with clients daily through HIPAA compliant text, phone, and communication applications
• Coordinate and document VA referrals and follow through until enrollment
• Conduct client intakes and collect basic symptoms and emergency data for clinical staff
• Respond to client inquiries and potential leads via phone and communication applications in a timely manner
• Multi-task and use eFax to write letters on behalf of therapists as needed
• Schedule appointments for clinicians
• Uphold confidentiality laws to protect client agency and staff

Requirements:

• Fluent in written and verbal communication
• Ability to maintain confidentiality and protect client agency and staff
• Must be patient, calm, and professional at all times
• Customer service and team-oriented
• High-speed internet
• Time management skills and ability to adapt to changes
• Prior EHR experience preferred

Pay and Benefits:

The salary range for this position is $13 to $17 per hour, with bonus pay available. As a part-time employee, you will not be eligible for benefits.

If you are interested in this position and meet the requirements, please send your resume and cover letter to freedomdayton@gmail.com We look forward to hearing from you!

Job Type: Part-time

Pay: $13.00 - $17.00 per hour

Benefits:

• Flexible schedule
• Work from home

Healthcare setting:

• Outpatient
• Private practice
• Telehealth

Schedule:

• Monday to Friday

Experience:

• Customer service: 1 year (Required)
• Medical documentation: 1 year (Preferred)
• EHR systems: 1 year (Preferred)

Work Location: Remote

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