Essential Functions

Job duties include, although are not limited to:

• Respond / Resolve Club Member inquiries in a timely fashion
• Posts Check Payments
• Prepares timely and accurate billing of all customer accounts, compiling supporting documentation
• Research and respond to all credit card inquiry chargebacks.
• Follow up on outstanding accounts
• Updates all membership payment information
• Post adjustments to membership charges
• Assist in the collection of membership payments
• Prepare and assist with statement distribution in the beginning of each month
• Supports monthly A/R closing process for membership
• Other duties as requested by Club Accounting Manager

Internal Relationships

Reports to Club Accounting Manager

External Relationships

Has regular contact with Member Relations, Club Marketing and Food & Beverage team members

Qualifications

Good communication skills

Must be able to maintain confidentiality of information

Proficient in Excel

Education/Experience Requirements

High School graduate or equivalent required

At least two years related work experience required

Physical Requirements

Sedentary work

Able to lift 10- 25 lbs.

Notice:

The hospitality business functions seven (7) days a week, twenty-four hours a day. In addition, this is a hospitality business, and a hospitable service atmosphere must be projected at all times.

Upon employment, all employees are required to fully comply with company rules and regulations for the safe and efficient operation of hotel/club facilities. Employees who violate company rules and regulations will be subjected to disciplinary action, up to and including termination of employment.

I HAVE READ AND UNDERSTAND THE POSITION DESCRIPTION INFORMATION AND HEREBY STATE THAT I CAN PERFORM THE ESSENTIAL FUNCTIONS OF THE JOB WITH OR WITHOUT REASONABLE ACCOMMODATION. ACCOMMODATIONS ARE DETERMINED BY MANAGEMENT.