Member Service Specialist (Woodhaven Branch)

Full Time
Woodhaven, MI 48183
Posted
Job description

Are you ready for a career that will provide you with a good work-life balance (40-hour work week), a great family atmosphere, paid time off, and paid holidays? Do you enjoy interacting with community members, building trusted relationships, and assisting them with their financial needs? Here at Zeal Credit Union, we offer the ability to do just that, and much more.

About Zeal Credit Union:

At Zeal Credit Union, we are passionate about our members and we work hard every day to help them achieve their financial goals. Working at Zeal is not just a job or a career; working at Zeal is a calling. So, what does it take to work at Zeal Credit Union? It takes Character, Empathy and Passion. These are not just words to us; they are the core elements of our brand and the principles that guide everything we do.

The Opportunity:

We are looking for a Full Time Teller in our Woodhaven branch to join our family here at Zeal Credit Union.

If you have the qualifications listed below, this Member Service Specialist position might be just right for you:

  • 12 Months Cash Handling Experience/Customer Service Experience
  • Previous Sales Experience
  • Strong verbal and written communication skills
  • Strong research and problem resolution skills
  • Excellent Communication Skills
  • High Attention to Detail
  • High School Diploma or equivalent

Essential Functions of the Member Service Representative / Teller:

  • New Account Specialist:
    • Open new accounts and service existing accounts. Provide members with all necessary information for membership.
  • Loan Specialist:
    • Obtain and submit member information for loan applications and disburse loan funds.
  • Assist members directly with their financial needs, which includes transaction processing, account inquiries, product and service information, remote access, etc.
  • Balance teller drawer
  • Promote and cross sell Credit Union products and services based on member's needs.
  • Balancing and posting of the ATM
  • Consistently meet or exceed established sales goals.

Schedule:

Monday: 9:00am-6:15pm Tuesday: 9:00am-5:15pm Wednesday: 9:00am-5:15pm Thursday: 9:00am-5:30pm Friday: 9:00am-6:30pm

The home branch location for this position is at Woodhaven, but this position may be required to travel to our Allen Park & Taylor locations based on the business needs.

We respect your time, we've made the application short and sweet!

We are an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin or disability.

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