Job description

Building lifelong relationships, one member at a time! Valley Communities Credit Union has been serving members for over 84 years. With our rich history, starting out in 1935, we served the employees of the Mosinee Paper Mill with a tiny office in their punch house. Growing continually over the years, we currently serve over 16,000 members in five different Central Wisconsin communities.

Member Service Representative (MSR) I – Stevens Point

As a MSR I, your primary responsibilities are to ensure a positive member experience by:

• Serving as Member Service Representative I (MSR)
• Complete teller transactions, including cashing checks, processing deposits and withdrawals
• Identifying and finding solutions to improve their financial future
• Supporting other staff within the branch
• Responsible for establishing and maintaining effective, professional business relations with members by performing a wide variety of customer service and clerical task related to MSR I duties

This is an excellent role for a person with experience in our industry, or an industry with a strong emphasis on customer service. We are a highly member focused credit union. The ideal candidate will have the ability to build relationships and rapport with members and staff.

Consistent with our rich history, we will continue to identify and place talented people into roles that best fit their background and areas of strength. Valley Communities Credit Union is an Equal Employment Opportunity.

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience level:

• No experience needed

Physical setting:

• Office

Schedule:

• Monday to Friday
• Weekend availability

Education:

• High school or equivalent (Preferred)

Experience:

• Cash handling: 1 year (Preferred)
• Banking: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Work Location: In person

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