Job description

Employee will provide administrative support to the Adult Services Programs. Tracks and monitors medical appointments. Ensures that all medical documents are electronically archived appropriately and on time. Schedules medical appointments as required and ensures all medical appointments are completed as scheduled and documented appropriately.

Some Essential Duties/ Responsibilities:

• Maintains appointment calendar for each household in the agency data system.
• Schedules new, annual, and follow-up appointments within 24 hours of ER discharge.
• Reviews 45-day assessments for any information that may need to be shared with the physician while on appointment.
• Prepares necessary paperwork for medical appointments. Packets are available every Friday for the following week’s appointments.
• Tracks documentation and communicates to staff and the Community Living Coordinator overdue/inaccurate/missing documentation.
• Maintains a comprehensive spreadsheet of accurate and current records of appointments.
• Completes medical paperwork, including NPOCs, Medical Appointment Records, Labs, etc.,

Employee will be uploaded into the electronic data system within 24 hours for each resident.

• Interacts with residents, families, professional and paraprofessional staff of hospitals and medical clinics, and the general public.
• Obtains insurance authorizations for all procedures before the appointment for the residents.
• Handles large volume of phone calls from doctors’ offices/residential sites.
• Acts as the liaison with other departments related to residents’ health care issues.
• Follows the resident’s private insurance guidelines to obtain required referrals for medical procedures.
• Follows up on labs and radiographs ordered by physicians.
• Ensures that TD Screenings are completed every six (6) months by a physician performing psychiatric appointments.
• Secures consent forms. Complete, obtain a signature, track return, and fax the consent form.
• Obtains sedation orders — initiate the process to obtain a sedation order and ensure the chemical restraint form is up to date.
• Utilizes a computer for data and word processing tasks and operates a computer-scanning system.
• Facilitates the resolution of issues with medical and pharmacy vendors.
• Acts as a liaison between the healthcare providers and persons served to ensure excellent care.
• Interacts with clients, families, staff, and other caretakers to arrange appointments.
• Acts as a backup staff for all functions in the medication suite.
• Other related duties as assigned.

Job Type: Full-time

Benefits:

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Windsor Mill, MD 21244: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Medication administration: 1 year (Required)
• Medical terminology: 1 year (Required)
• Computer skills: 1 year (Required)

License/Certification:

• cmt certification (Preferred)

Work Location: In person

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