Job description

Medical Office Receptionist

Monday-Friday 8:00am – 5:00pm

Full-time (40/hour per week)

Pay is $14 per hour with the opportunity for a raise after 30 days

Locations available: Knoxville, TN

Cherokee Health Systems is seeking compassionate, service-oriented individuals to join our team! Do you enjoy helping others? Giving back to the community? There is nothing more rewarding than knowing what you do at the end of the day matters to someone.

Who we are:

Cherokee Health Systems is a comprehensive healthcare organization caring for over 70,000 patients across 13 counties in Tennessee. We provide integrated primary medical, behavioral, dental, optometry, and clinical pharmacy services through our nationally recognized integrated model of care. Cherokee Health Systems is a unique “hybrid safety net”, holding designations as a Federally Qualified Health Center, Licensed Alcohol and Drug Treatment Facility, and Licensed Community Mental Health Center. We are committed to serving our mission to care for all, regardless of ability to pay, through innovation, excellence, and teamwork. We are a resilient organization, strengthened by collaboration across all functions of the system, including clinical care, finance, human resources, information technology, and operations.

Why work with us?

We understand our employees need a great life/work balance which is why we are not open on weekends, major holidays, or nights. We also offer these benefits for our incredible employees:

• Competitive PTO package with paid holidays
• Medical, dental, and vision insurance
• Disability insurance
• Employee assistance program
• Teledoc
• 403(b) retirement plan with matching
• Advancement opportunities

About our Medical Receptionists:

Our Medical Receptionists are the first face our patients see when they come into our clinic. They greet patients, check patients in and out, schedule patient appointments, and register our patients when they come in. Our Medical Receptionists are an integral part of helping our patients access the care they need.

What we are looking for:

A compassionate patient-focused individual that has a high school diploma or equivilant. Experience with working a medical office or customer service experience is preferred, but not required.

What you will do:

• Primary responsibility is to assist patients in accessing care.
• Greets patients in a friendly, courteous, and professional manner.
• Answers phones and assess and triage patient needs and direct appropriately utilizing tasking thru E HR when appropriate.
• Performs scheduling and/or rescheduling of appointments as needed.
• Advise patients of pertinent clinic programs for which they apply.
• Provides patients information regarding social service agencies.
• Processes/Distributes Daily Mail as assigned.
• Other duties as assigned.

Submit your resume or apply on our website today! We can't wait to hear from you!

Please note to be considered for this or other positions with Cherokee, we do require a completed application (www.cherokeehealth.com/careers). Candidates who complete the company's application will be given first consideration for an interview.

This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice.

Cherokee Health Systems provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender identity, sexual orientation, genetics, or status as a protected veteran.

Job Type: Full-time

Pay: $14.00 - $16.00 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

COVID-19 considerations:
Following CMS guidelines, Cherokee Health Systems requires the COVID-19 vaccine for all new hires. Prior to onboarding new hires are required to have the COVID 19 vaccine.

Application Question(s):

• Per CMS guidelines, all employees are required to have the COVID-19 vaccine. Do you have any discrepancies with that?

Education:

• High school or equivalent (Preferred)

Work Location: In person

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