Job description

This is an exciting opportunity to join MSE as a Personal Assistant to the secretarial services and clinical staff.

You will act as the first point of contact for communication with consultants, medical staff and othermulti-disciplinary team members. You will liase with departments, general practitioners, patients, relatives and visitors to resolving queries as appropriate. You will also undertake office duties as required as part of the multidisciplinary team.

Work as part of the clinical support team to ensure delivery of a comprehensive and effective administration service to clinical personnel across the business unit.

Undertake the full range of personal assistant duties, including diary management, the creation and maintenance of a variety of business and clinical documents and dealing with patient enquiries.

Provide advice and demonstrate own initiatives or workplace routines to new or less experienced employees within the team.

Promote good customer relations and public image of the department.

Arrange patients’ outpatient appointments using PAS/Call Centre and inform patients of appointments by post and telephone. To rearrange appointments if required to do so either by patient, GP, manager or consultant request.

Mid and South Essex NHS Foundation Trust is now one of the largest in the country, with a workforce of approximately 15,000 who serve a population of 1.2 million people. We work together, and in conjunction with MSE Health and Care Partnership, to deliver excellent local and specialist services, to improve the health and wellbeing of our patients in a compassionate way, and provide a respectful, but vibrant place for staff to develop, innovate and build careers.

From facilities through to consultant specialists we want to be the best, to achieve this we need to recruit not just those who are the finest in their field but also those who have the potential to be. Yes, experience is important but so is outlook – if you are dynamic, forward-thinking and enthusiastic we want you to join us.

We not only offer you a good working environment with flexible working opportunities, but also the opportunity to develop your career with access to appropriate training for your job and the support to succeed and progress.

We look forward to your application.

Please refer to attached Job Description for full list of responsibilities.

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