Job description
Overview:
KNOWLEDGE, SKILLS AND ABILITIES:
Responsible for assisting medical provider with direct patient care, performs clerical/ environmental duties and organizational compliance task. .Responsible for appointment scheduling and chart management. Provides medical care and information to patients so that they may fully utilize and benefit from clinic services. Conveys a positive image of clinic. Employee is subject to call back and overtime as required by the hospital.
Responsibilities:
Fulfills patient care duties to include checking schedules and organizing patient flow; accompanying patients to exam/ procedure room; assisting patients as needed with walking, transfers, dressing, collecting specimens, preparing exam room/ setting up instruments etc.; collecting patient history; performing screenings/ lab test per Medical Provider’s orders; assisting Medical Provider/ other License nursing staff with various procedures; charting; relaying instructions to patients/ family; answering telephone calls and providing pertinent information.
Fulfills clerical duties to include sending and receiving patient medical records; completing patient referrals for diagnostic test or specialist services; completing other forms and requisitions as needed; scheduling appointment / verifying insurance coverage; entering patient demographics; managing charts to ensure information is completed and filed appropriately.
Fulfills environmental duties to include cleaning exam / procedure room/ instruments and equipment between patient visits to maintain infection control; sterilize any equipment or instruments according to scheduled maintenance program; keeping appropriate records; ordering, sorting, storing supplies; restocking exam/ procedure rooms;
Fulfills organizational duties to include respecting and promoting patient rights; responding appropriately to emergency codes; following all Clinic Policies and Procedures and System wide policies
Contributes to a positive work environment and the overall team effort of the clinic.
Performs related responsibilities as required or directed.
Qualifications:
EDUCATION:
Must have High School diploma, some college preferred or attended and/ or graduated from training to become a Medical Office Assistant.
LICENSURE, REGISTRATION, CERTIFICATION:
Medical office assistant certification required. Attain CPR certification during the introductory period and maintain certification during employment.
EXPERIENCE:
Minimum of one year work experience in health care field.
KNOWLEDGE, SKILLS AND ABILITIES:
Knowledge of health care field and/ or medical specialty.
Knowledge of specific assisting task related to health care or the particular medical specialty.
Knowledge of information that must be conveyed to patients/ families.
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