Job description

NO OPTICAL EXPERIENCE IS NECESSARY, WE WILL TRAIN YOU!

Job Title: Ophthalmic Technician

Department: Clinic

Reports To: Lead Tech Supervisor & Clinic Manager

FLSA Status: Non-Exempt

Summary

The Ophthalmic Technician will facilitate the smooth and efficient processing of new and returning patients throughout testing and treatment procedures. Will strive to anticipate the needs of patients and Doctors. Will model pleasant, professional, and collaborative behavior and ensure compliance with HIPAA regulations.

NO EXPERIENCE IS NECESSARY, WE WILL TRAIN YOU!

Essential Functions:

• Greet patient in a professional and pleasant manner
• Obtain and document history in chart on EHR
• Perform pre-exam tests, including A/R, mini V/F, color VA’s stereo vision, lensometer reading, VA’s, pupil check, motility, IOP’s and dilation
• Perform diagnostic testing – OCT, fundus and slit-lamp photos, VF
• Assist doctor in minor procedures

Auxiliary Functions:

• Anticipate and communicate with the other technicians at all times to ensure proper flow of patients
• Refer patient questions regarding diagnoses or test results to the doctor
• Direct patient with a filled scrip to optical
• Open, close and clean procedure, and exam rooms
• Monitor cleaning of equipment-slit lamp, indirect, lenses, etc.
• Clean and autoclave instruments
• Monitor and stock procedure and exam rooms
• Assist doctor in satellite offices as needed
• Pull and file back patient charts
• Fax prescription refills and pre-authorization requests
• Inventory medical/back-office supplies, report low stock to Lead Technician
• Call and confirm next day appointments
• Perform recall tasks
• Turn off lights, A/C or heater and set alarm/lock building if last one out
• Performs other duties as needed or assigned

Knowledge, Skills and Abilities:

• Knowledge of clinical testing equipment and proper testing procedures
• Knowledge of departmental policies and procedures to provide direction and ensure consistency within the team
• Skilled in establishing and maintaining effective working relationships with employees at all levels.
• Skilled in exercising a high degree of initiative, judgment and decision making.
• Skilled in maintaining a consistently pleasant, collaborative, and professional demeanor.
• Ability to effectively train new employees on clinical procedures and equipment
• Ability to maintain strict confidentiality regarding all patient, company and employee information.
• Ability to communicate effectively verbally and in writing.
• Ability to work independently with minimal supervision.
• Ability to logically approach clinic problems/issues, establish facts and recommend appropriate resolutions.
• Ability to maintain an organized work area and meet departmental and organizational deadlines.

Minimum Qualifications:

• High School Diploma or equivalent
• Excellent interpersonal communication skills
• Ability to work independently and demonstrate initiative and flexibility within a team environment
• Certified Ophthalmic Technician (COT) credential preferred

Physical Requirements/Typical Working Conditions:

Environment: Primarily a temperature-controlled facility.

• Work may require prolonged standing, some bending, stooping, and stretching.
• Requires eye-hand coordination and manual dexterity sufficient to operate clinical testing equipment, a keyboard, mouse, and standard office equipment.
• Requires normal range of hearing and eyesight to communicate in person, by phone, or over video.
• Requires occasional lifting of papers or boxes up to 30 pounds.

Essential Physical Tasks:

• Sight – sufficient to read physical documents, and images on a computer monitor.
• Smell – sufficient to discern smoke/something burning, and other odors.
• Hear – sufficient to hold face to face/telephone/video call conversations, and to discern other ambient noises.
• Touch – sufficient to operate keyboard, mouse, other standard office equipment, and writing implements.
• Physical ability/strength – sufficient to lift, twist, turn, reach, climb, kneel, squat, sit, walk, stand, bend as needed throughout a standard shift.

Other Duties:

This job description does not comprise a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job Type: Full-time

Pay: $17.50 per hour

Benefits:

• 401(k)
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Parental leave

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No nights
• No weekends
• Overtime

Ability to commute/relocate:

• Yuba City, CA 95991: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Required)

Experience:

• Customer Service: 1 year (Required)

Work Location: In person

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