At General Infomatics, Inc. we pride ourselves on providing program support, healthcare services, strategic technology solutions, and knowledge management to US government agencies worldwide, under standards of integrity, trust and a commitment to excellence.

We are looking for a Medical Office Clerk for a full-time contract position at Vance AFB, OK. (Full time, Monday-Friday, 730a-430p)

SUMMARY: Provides clerical/administrative support in wards, clinics, or other departments of a medical treatment facility.

MAIN RESPONSIBILITIES AND DUTIES

• Greets patients/visitors at a front desk, information center or office setting.
• Answers main office phone line. Directs telephone calls to appropriate section for assistance. Takes messages as required.
• Arranges and schedules medical appointments and determines patient eligibility for services. Determines patient eligibility, schedule appointments, relay general instructions to patients, or make referrals to other sections.
• Creates appointment schedules and templates in patient appointment computer system.
• Organizes and updates patient records, extract needed information, and review records for completeness, accuracy, and consistency within established guidelines.
• Initiates and locates patient medical records as needed and ensures arrival of medical records prior to appointment(s).
• Obtains documentation as requested by healthcare providers (test results, or documentation not yet filed in records).
• Performs other administrative and clerical duties in support of the medical care and operational support.
• Conducts end-of-day process at close of business and resolves any delinquent or pending appointments in computer system.

QUALIFICATIONS, SKILLS AND REQUIREMENTS

• High school or GED diploma
• General office administrative and clerical skills to perform receptionist duties
• At least six months of experience in office scheduling
• Ability to type a minimum of 50 WPM (computer keyboard)
• Ability to operate office equipment, such as personal computers, copiers, fax machines and telephone systems.
• Desired knowledge of medical terminology
• Desired knowledge in the following systems:
  • Armed Forces Health Longitudinal Technology Application (AHLTA)
  • Composite Health Care systems (CHCS) and/or MHS GENESIS
  • Defense Enrollment Eligibility Reporting System (DEERS)
• Desired knowledge of Military Filing System and contents of military medical records
• Ability to speak and communicate clearly in English
• Excellent customer service and adaptability
• General medical ethics, as well as telephone etiquette
• Must be fully vaccinated against COVID-19
• Must be able to pass a background investigation
  

SALARY AND BENEFITS

• $15.00 an hour
  • Health & Welfare Benefits
  • Vacations, holidays and sick leave

Come join our team!

General Infomatics (GI) is a minority owned, Service-Disabled Veteran Owned Small Business (SDVOSB), 8(a) Certified, Small Disadvantaged Business (SDB) headquartered in McLean, VA. We are ISO 9001:2008 Quality Management System (QMS) Certified.

We are a proud Military Spouse Friendly Employer and Certified V3 (Virginia Values Veterans) Company - 2022

Equal opportunity/Affirmative Action Employer