Billing Administrative Assistant

Hours: Ideally full-time but willing to discuss part-time opportunities

Position Summary

Under the supervision of the A/R Supervisor, the Billing Assistant provides support to Billing as well as performing all reception duties, including greeting visitors and handling deliveries.

Essential Functions

• Prepare and process medical records requests.
• Scans and uploads all billing related correspondence into the patient's chart and categorizes as appropriate, accurately and timely.
• Faxing necessary documents to appropriate recipients
• Prepares and mails claim forms and attorney statements.
• Processes patient statements that are returned due to a bad address.
• Receives visitors at the front desk by warmly greeting, welcoming, directing, and announcing them appropriately.
• Answers, screens, and forwards incoming call appropriately.
• May assist Billing team with processing outgoing correspondence.
• Maintains regular and punctual attendance.
• Complies with all company policies and procedures.
• Performs other duties as assigned.

Requirements

• High school diploma or equivalent required
• Basic Office 365 skills (Excel, Outlook, Word) required
• Strong attention to detail required
• Ability to work independently as well as part of a team in a fast-paced environment
• Professional demeanor both in person and on the phone
• Demonstrated ability to read, write, and speak English
• Comfortable multi-tasking and prioritizing tasks without direction

ENTRY LEVEL OPPORTUNITY FOR THE RIGHT CANDIDATE

Environment and/or Physical Factors

While performing the responsibilities of the Billing Administrative Assistant, the work environment characteristics are typical to a professional office environment. The noise level in the work environment is usually moderate. As this position is responsible for providing support within deadlines and interfacing both telephonically and in person, incumbents in this position may periodically experience levels of stress.

Bay State Physical Therapy is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, ancestry, age over 40, protected veteran status, disability, sexual orientation, gender identity/expression, marital status, or other protected class.