Looking for an opportunity to do amazing work helping others? You've come to the right place. Let's make a difference!

PHC is a community health center offering medical, dental, pharmacy, and supportive services in Ames, Des Moines, & Marshalltown. You will work collaboratively with a multidisciplinary team to welcome patients to a safe and inclusive environment and to engage patients in holistic care.

As a Medical Assistant, you will support the delivery of healthcare by providing clinical care and administrative support as delegated by licensed clinical staff.

What's Great About this Position?

• Enjoy work-life balance with regular 3-day weekends. This position typically works 40 hours per week, Tuesday - Thursday 8 AM - 8 PM & Friday 8 AM - 12 PM. This position participates in the Saturday rotation working 9 AM - 1 PM approximately once every three months. Schedule may change based on clinic needs.
• Earn a $5.00 per hour shift differential when you work at least 3 hours either on a Saturday or after 5 PM on weekdays.
• Earn 4 weeks of PTO by the end of your first year as well as 8 paid holidays. You may use PTO as it's accrued with manager approval.

What You'll be Doing

• Documents patient care accurately and timely in the electronic health record. (Clinical documentation)
• Facilitates the patient rooming and intake process and obtains accurate patient vital signs per established workflow. (Patient rooming, intake, and vital signs)
• Performs point-of-care testing per CLIA guidelines and other established workflows. Ensures service orders are completed timely. (Point-of-care testing)
• Administers medications, immunizations, and treatments per written or standing orders. (Medication administration)
• Performs lab and diagnostic testing per written orders, explains testing procedure and preparation, and reports test results per procedure. Ensures test orders are completed timely. (Lab & diagnostic testing)
• Completes timely prior authorizations and referrals per established guidelines. (Prior authorizations and referral management)
• Answers and returns phone calls timely.
• Prepares for exam/procedure and assists provider as requested.
• Provides patient education appropriate to the patient’s age and identified learning needs.
• Collaborates with assigned Care Team by participating in team huddles and pre-visit planning for scheduled patients.
• Completes and accurately documents quality controls per established process.
• Performs pre-cleaning and transport of contaminated instruments per infection control policies and procedures.
• Routinely evaluates supply levels in exam rooms, removing expired supplies and restocking as appropriate.

Qualifications You Need to Bring

• Completion of an accredited Medical Assistant program

• Current Medical Assistant Certification or Registration issued by AAMA, AMT, NCCT or NHA

• Basic Life Support (BLS) for Health Care Providers Certification *

• Mandatory Reporter Certification *

• Must be obtained with Introductory Period if not current.

We Take Care of Our People

Your experience and skills determine the pay we offer within our range. The hiring range for this position is typically $19.00 - $21.25, though highly experienced candidates may earn up to $25.00 per hour.

PHC offers a comprehensive benefits package, including:

• Generous PTO accrual (equal to 4 weeks at end of 1st year) plus paid holidays
• License/certification fee reimbursement
• Paid time off for continuing education & continuing education reimbursement
• Tuition reimbursement program
• 401k with company match
• Medical insurance
• Dental insurance
• Vision insurance
• Life & disability insurance
• Flexible spending & health savings accounts
• Supplemental accident & critical illness insurance
• Discounts on pet insurance

Visit https://phciowa.org/careers for a summary of PHC’s benefits.