Job description

Job description

We are looking for a skilled and organized medical assistant to join our healthcare team. Our practice specializes in Pain Management and is located in Kearny Mesa. Some of the clinical responsibilities include strict HIPAA compliance and medication reconciliation. Administrative responsibilities include prior authorization for medications and point of contact for patient questions before and after scheduled appointments. Candidate must have strong customer service skills both written and oral to qualify for this position.

Experience in MS Office applications and EMR systems is desirable. Adaptable, quick learner with excellent customer service skills and a calm demeanor under pressure required.

Responsibilities

The Prescription Refill Coordinator will process all patient medication refill requests and prior authorizations

Under the supervision of the charge nurse and individual practitioners the prescription refill coordinator

Answer calls regarding medication refills from patients and pharmacies

Investigate the status of medication refills

Educate patients regarding medication refill policies and procedures

Provide outstanding customer service to patients and pharmacy staff to ensure a positive image

Ensure accuracy in documenting medication refills within patients’ medical record

Checks fax machines for patient medication refill requests faxed from pharmacies

Retrieves phone messages from dedicated phones for medication refill requests

Presents refill requests to the provider in a timely manner

Fax back signed medication refill requests to the identified pharmacies

Scan faxed signed document into the patient’s chart

Notify patient of denied refill requests

Prepare prior authorizations for intake medications per doctor’s orders

As Medical Assistants are responsible for knowing their scope of practice

Responsible for having a current CPR card

Maintains compliance with policies and procedures and promotes a team environment

Performs other duties as assigned

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Medical specialties:

• Pain Medicine

Schedule:

• 8 hour shift
• Monday to Friday

Work setting:

• In-person
• Office

Ability to commute/relocate:

• San Diego, CA 92123: Reliably commute or planning to relocate before starting work (Required)

Experience:

• EMR systems: 1 year (Preferred)
• Vital signs: 1 year (Preferred)

Work Location: One location

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