FUNCTION:

Massage therapists treat clients by using touch to manipulate the soft-tissues of the body. With their touch, therapists relieve pain, help rehabilitate injuries, improve circulation, and relieve stress, increase relaxation, and aid in the general wellness of clients.

RESPONSIBILITIES:

Ensures complete guest satisfaction.

Greeting guests and suggesting the appropriate therapies and treatments

Perform a wide range of massage and body treatment services following protocols

Obtain client health history through the use of client intake forms, assessing problems and conditions and consulting with clients about recommended treatments

Record detailed SOAP notes for all clients including contraindications, allergies, medications, formulations and treatment preferences

Educating clients on spa/salon therapies and services

Actively pursuing daily sales goals, including retails sales to achieve and maintaining a retail to service sale ratio

Complete side work, open and closing duties as directed by the supervisor

Provide high-quality treatments that address each individual clients needs.

Perform massage, body treatments, and hand and foot treatments.

Dedication to staying up to date on current licensing changes and abide by all rules and regulations associated with licensure

Punctuality, professionalism and be a self-starter

Must be well groomed in uniform.

When not with a guest actively staying busy with complimentary chair massages, greeting hotel guests, helping with spa laundry, or cleaning and organizing the spa.

Following all spa standard operating procedures (SOP).

Maintain orderliness, cleanliness and presentation of the retail area, salon, spa and lounge

Attend all meetings and training required of your department or the company in general

Other duties as assigned

TECHNICAL EXPERIENCE:

Skills and Specifications

Therapists need to be experienced with the below equipment and services or be willing to be trained in them:

Swedish Massage

Chair Massage

Deep Tissue Massage

Hot Stone Massage

Pregnancy Massage

Reflexology

Body Scrubs

Body Wraps

Hand and Foot Treatments

Electric Massage Tables

Stone Warmers

Hot Towel Cabinets

Massage Table Warmers

Hydraulic Tables

Portable Massage Tables and Chairs

Paraffin Heaters

Heat Packs

Essential Oils

EDUCATION AND QUALIFICATIONS:

High school diploma or GED equivalent

Massage Therapist license.

Prior experience in retail, hospitality or salon/spa industry strongly preferred

REQUIREMENTS:

Current Massage Therapist license with the State of Oklahoma.

Prefer 2+ years experience as a massage therapist in a hotel/resort spa

Must be trained in CPR Certification and/or First Aid Training preferred

Ability to sell and educate clients on products and treatments

Must have schedule availability to include evenings, weekends, and holidays

Must understand and maintain confidentiality in all circumstances. .

Ability to handle 6+ hours of appointments per work shift.