About Hilton Head Regional Healthcare

Hilton Head Regional Healthcare provides comprehensive healthcare to the Lowcountry at four locations including Coastal Carolina Hospital, Hilton Head Hospital, the Bluffton Medical Campus and the Bluffton-Okatie Outpatient Center. Coastal Carolina Hospital (CCH) is a 41-bed acute care hospital located in Hardeeville, S.C., serving the medical and healthcare needs of Jasper and Beaufort counties since November 2004. Hilton Head Hospital (HHH) is a 109-bed acute care hospital located on Hilton Head Island, S.C. Opened in 1974, HHH serves Hilton Head Island, Bluffton, Okatie and surrounding counties. All facilities are owned and operated by Dallas-based Tenet Healthcare Corp. Both hospitals are accredited by The Joint Commission, the nation’s oldest and largest hospital accreditation agency. Learn more about Hilton Head Regional Healthcare at www.hiltonheadregional.com.

About Hilton Head Hospital

Hilton Head Hospital (HHH) is a 109-bed acute care hospital located at 25 Hospital Center Boulevard in Hilton Head Island, SC. Opened in 1974, HHH serves Hilton Head Island, Bluffton, Okatie and surrounding counties through its care team of over 600 colleagues and over 100 physicians. The hospital provides a continuum of services through its centers and programs, including a 24-hour emergency department, critical care, cardiac care ranging from minimally invasive to open heart surgery, obstetrics/gynecology, urology, a nationally accredited breast health center, spine care, gastroenterology, surgical services, cardiac and physical rehabilitation, and a 12-bed geriatric psychiatric inpatient unit. To learn more about Hilton Head Hospital, please visit www.hiltonheadregional.com.

Summary

The Market Discharge Planner Case Management Full Time Days works under the direction of the RN and/or Social Worker to complete referrals for post acute services for patients and assist with tasks that do not require a clinical license or degree.
The Discharge Planner �s responsibilities include the following activities: arrange post-discharge service, create and follow up on electronic referrals using the Tenet Case Management system, review patient choice letters with patients/families for required signatures, provide follow up Important Message to Medicare patients prior to discharge, communicate with patients, families and other members of the care team, complete tasks assigned by Case Manager and Social Work staff, make copies, send faxes and complete phone calls, complete process reviews or audits as requested, and other duties as assigned

• Discharge Planner makes referrals for post-acute services under the direction of the RN Case Manager or Social Work (SW) staff utilizing the electronic Tenet Case Management system.
• Provides patients and families with choices of post-acute providers per Tenet policy.
• Responds to post-acute providers timely and completes referrals per Tenet policy.
• Discharge Planner documents and communicates all elements of the post-acute referral to the RN Case Manager or SW and the healthcare team, patient/family and post-acute providers.
• Completes tasks as assigned by RN or LVN Case Manager and/or SW staff.
• Discharge Planner makes copies, send faxes and complete phone calls to arrange post-acute services and to ensure that appropriate hospital information is communicated to post-acute providers.
• Discharge Planner documents all referrals and tasks in the Tenet Case Management system per Tenet policy.
• Education Provides patients and healthcare team information regarding resources and benefits available to the patient along with the economic impact of care options.
• Compliance- Adheres to federal, state, and local regulations and accreditation requirements impacting case management scope of services.
• Discharge Planner adheres to department structure and staffing, policies and procedures to comply with the CMS Conditions of Participation and Tenet policies.

Qualifications - External

Required: High School Graduate or equivalent

Required: Two (2) years of experience in clerical or healthcare field.
Preferred: Acute hospital experience.

Preferred: Paramedic, EMT or Certified Nursing Assistant

Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.