Manager, Client Marketing

Full Time
Chicago, IL 60606
Posted
Job description

Job Description:

Role Summary/Purpose:

Synchrony is looking for a flexible, driven, and entrepreneurial-minded marketer to help us grow our Healthcare markets. Ideal candidate will have strong marketing campaign management with agency account coordination experience.

This new role supports the Healthcare Client Marketing team and will execute and traffic omni-channel marketing campaigns with a digital first mindset. This position will execute and traffic multiple campaigns with competing timelines for multiple team members. It will also support the team with strategic projects and administrative needs. This role will manage the departmental marketing budget, using excel is imperative. Strong knowledge of PowerPoint and experience designing executive-level presentation including understanding importance of visual design elements required.

We’re proud to offer you choice and flexibility. You have the option to be remote, and work from home, or come into one of our offices. You may be occasionally requested to commute to our nearest office for in person engagement activities such as team meetings, training and culture events.

Essential Responsibilities:

  • Campaign execution & trafficking: manage multiple campaigns, across multiple channels with various timelines, balance and prioritize deliverables to meet business timelines and goals. Channels are digital first but could include email, paid digital/search, social, and direct mail. Develop calendars and manage campaigns to budgets. Part of this role is managing administrative tasks such as entering projects into campaign management tools and data entry.

  • Client marketing support: execute and traffic client marketing campaigns and deliverables to support B2B2C initiatives, consumer application volume, and other objectives. Must be comfortable working in a digital environment and managing administrative tasks.

  • Departmental budget: manage healthcare team expense budget including vendor relations, invoice entry, project/spend estimates, forecasting and tracking and submission of POs. Communicate with finance and ensure team is following guidelines and policies.

  • Executive PowerPoint presentations: create and edit PowerPoint presentations supporting marketing team for BD presentations, client meetings, and internal reviews. Strong visual design understanding needed.

  • Edit marketing pieces and ensure materials are grammatically correct. Strong attention to detail.

  • Campaign and project management: support marketing team in launching and growing strategic initiatives including project timelines, road maps, PowerPoints, and execution of deliverable as needed.

  • Manage workstreams and team meetings: ability to manage internal cross-functional workstream meetings including scheduling, meeting invites, agendas, follow-up correspondence and project plan trackers. Onsite and offsite meeting logistics. Communicating and following up with stakeholders to obtain deliverables and results.

  • General marketing support: manage execution and trafficking of other marketing programs for the healthcare marketing team such as legal approvals, internal stakeholder approvals, media buying, content development, sales support, sales materials / collateral, enrollment marketing, etc.

  • Partner with analytics to measure impact.

  • Manage external agencies/vendors: advertising, printing, mail house, etc. to ensure products are within budget, and meet project timelines.

  • Event management & planning: procurer, manage, traffic and execute all marketing deliverables for events happening throughout the year. Must be highly organized and prioritize deliverables to meet deadlines. Manage logistics, team agenda, budget, calendar, and travel. Mange virtual logistics and assets. Collaborate and communicate amongst internal teams and vendors. Attend shows, run and setup promotions when required.

  • Perform other duties and/or special projects as assigned.

Qualifications/Requirements:

  • Bachelor’s degree OR in lieu of degree, a minimum of 7 years of marketing or client agency experience.

  • A minimum of 3 years of marketing or communications experience.

  • A minimum of 2 years of marketing experience working on digital or social platforms.

Desired Characteristics:

  • Innovative with a passion for marketing

  • Digital first mindset and attitude.

  • Digital marketing experience including email, paid digital, social, etc.

  • Positive team player, high-energy attitude with a passion for all aspects of marketing roles.

  • Able to work in a fast-paced, dynamic environment.

  • Highly competent in Excel, Word, PowerPoint, and Outlook

  • Strong campaign execution and management skills

  • Attention to detail and grammar

  • Experience managing team expense budgets and forecasting

  • Excellent oral and written communications skills – ability to exchange complex information and interface with cross functional teams both internally and externally. Experienced working with executive leadership.

  • Multi-task project management skills - multiple projects simultaneously from multiple stakeholders to achieve goals. Understanding workflows of creative assets.

  • Agency account coordination or management experience

  • Self-motivated, creative, strong initiative, and flexible

  • Visual design experience

  • Trade show and event management experience, especially in a digital / virtual environment.

  • Critical thinking and problem-solving skills

Grade/Level: 09

The salary range for this position is 60,000.00 - 112,000.00 USD Annual


Salaries are adjusted according to market in CA, NY Metro and Seattle.

Some positions are bonus eligible.

Eligibility Requirements:

  • You must be 18 years or older

  • You must have a high school diploma or equivalent

  • You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process

  • You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.

  • New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 24 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations).

Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Our Commitment:

When you join us, you’ll be part of a diverse, inclusive culture where your skills, experience, and voice are not only heard—but valued. We celebrate the differences in all of us and believe that our individual, unique perspectives is what makes Synchrony truly a great place to work. Together, we’re building a future where we can all belong, connect and turn ideals into action. Through the power of our 8 Diversity Networks+, with more than 60% of our workforce engaged, you’ll find community to connect with an opportunity to go beyond your passions.

This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.

Reasonable Accommodation Notice:

  • Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

  • If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time

Job Family Group:

Marketing

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