Job description

Job Description:
Tropical Smoothie Cafe is looking for store managers to join our upbeat positive team.

Bonus Program

• Up to $7,500 a year in bonuses
• Up to $5,000 a year in tips

ESSENTIAL FUNCTIONS

• Wears an owners hat in operating the store.
• Knowledgeable and proficient in each position within the cafe.
• Successful completion of the Cafe Basics, Certified Trainer, and Crew Leader Training Programs.
• Recruits, interviews, hires, and trains new Crew Members to ensure the cafe is staffed at the appropriate level.
• Manages and delegates daily functions of the cafe including prepping product, making food and smoothies, serving customers, and completing daily and weekly cleaning duties.
• Leads and coaches Assistant Managers and staff during each shift to ensure brand standards are upheld.
• Manages the brand experience, including hospitality, quality control, and speed of service.
• Ensures all safety and security policies are being followed as set by the brand.
• Hires and trains cross functional Team Members to ensure the store is staffed at the appropriate level.
• Drives servsafe compliance and proper food handling procedures.
• Performs any additional tasks necessary to run the store.

REQUIRED EXPERIENCE & KNOWLEDGE

• 3 years of food service experience or hospitality degree.
• Legally able to work within the State and Federal guidelines.
• Self-starter; able to clarify ambiguity, make solid decisions, and create solutions in a fast- paced organization.

PHYSICAL REQUIREMENTS

• Continuous standing and walking throughout the duration of each shift.
• Bending, lifting and carrying up to 25 pounds to perform duties like stocking, refilling ice, or taking out trash.
• Constant face-to-face interactions with crew members and customers.
• Safely navigate in a fast-paced cafe environment.
• Ability to multi-task and remain positive in sometimes stressful working conditions.

WORKING CONDITIONS

• General Managers can expect to have a 45-hour work week, dictated by the needs of the business.
• Some early mornings, late evenings, weekend, and/or holiday hours and will have additional opening/closing responsibilities.
• Leads Crew Members and Leaders by demonstrating Tropical Smoothie Cafes core values in all interactions.
• Comply with the Tropical Smoothie Cafe uniform and personal hygiene polices for each shift.
• Fun, fast paced, upbeat environment with no fryers!
• Comfortable with a high level of change.

Job Type: Full-time

Pay: $50,000.00 - $60,000.00 per year

Benefits:

• Health insurance
• Paid time off

Shift:

• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekend availability

Education:

• High school or equivalent (Preferred)

Experience:

• Supervising Experience: 1 year (Preferred)
• Customer Service: 1 year (Preferred)

Work Location: In person

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