Job description

Recent graduates and early career professionals are invited to apply for the SIXT Management Trainee Program. In this role, we help prepare you for a rewarding career at SIXT and encourage your professional development through various training opportunities.

Come Join the SIXT Team in Boston, MA. We offer hourly $21.64/hr. Quarterly Bonus Potential $6,250.

Job Summary
As a Management Trainee you will participate in a 12-month hands-on program where you will learn our business while enhancing your skills in management. You will develop the knowledge and master the skills needed to grow the business, develop your team, and become a successful Branch Manager. You will receive guidance, mentoring, and support from current Branch Managers and Senior Leaders to be successful, while establishing relationships with our customers and community which are essential to building your business.

You will start learning our business at a base location with airport and downtown branches. There will be an opportunity to travel amongst branches as needed. The Program will provide on the job training in Sales, Operations, Customer Service, Fleet Management & People Management.

General Duties and Responsibilities
Complete all program phases and requirements based on schedule outlined and become proficient in all branch operation roles:

o Learn how to provide SIXT premium customer service expectations to internal and external customers.

o Assist and support branch sales and customer excitement.

o Learn all aspects of fleet management including additions and deletions and out of service performance.

o Assist manager to ensure all branch appearance meets company Corporate Image compliance standards.

o Learn how to implement branch quality processes and ensure proper adherence including recognizing and correcting processes.

o Learn how to effectively communicate with multiple departments to support branch operations including but not limited to professional correspondence.

o Build skills managing customer inquiries including resolution of all complaints.

o Build strong teambuilding skills through assisting with goal setting, motivation and follow up to reach these goals.

o Gain understanding of how to analyze KPIs at the branch and recommend appropriate measures for improvement.

o Learn how to coordinate logistical processes and work with third party contractors.

o Learn the value of cross functional communication between employee workgroups and headquarters to improve operations.

o Assist in managing staff responsibility and personnel disposition.

o Assist with the management of various projects, presentations, and daily tasks, as needed.

Competencies

· Bachelor’s degree preferred not required.

· Must have a minimum of six months' experience in sales, customer service, management or leadership.

· Excellent interpersonal skills, communication skills.

· Must have a valid driver’s license.

· Must be at least 21 years old.

· Must be authorized to work in the United States

Effort and Working Conditions

· Up to 75% Travel.

· Relocation within region to be expected upon completing the program.

.Relocation assistance available.

SIXT Culture
SIXT hires service-oriented, entrepreneurial team players with a focus on, who are excited about interacting with customers and colleagues from all over the world. SIXT is more than just renting cars. We have a passion for style, technology, innovation, creativity, and entrepreneurial spirit.

At SIXT, we pride ourselves on having an inclusive and unique environment.  We are an Equal Opportunity-Affirmative Action Employer – Minority / Women / Men / Disability / Veteran / Gender Identity / Sexual Orientation.

Job Type: Full-time

Pay: From $21.64 per hour

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Experience level:

• 1 year

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday

Ability to commute/relocate:

• Boston, MA: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Preferred)

Experience:

• Customer service: 1 year (Required)
• Retail sales: 1 year (Preferred)
• Sales: 1 year (Required)

License/Certification:

• Driver's License (Required)

Willingness to travel:

• 75% (Required)

Work Location: In person

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