Maintenance Supervisor

FUNCTION: Oversees and performs all routine and preventive maintenance in order to maintain the physical integrity of the community. Supervise maintenance personnel, and handle budget planning as it relates to the overall maintenance of the property.

REPORTS TO: Senior Property Manager/Property Manager

RESPONSIBILITIES: (Including, but not limited to)

Maintenance/Customer Service

• Institute and manage system for effectively handling resident service requests
• Perform, delegate, oversee and inspect all maintenance tasks.
• Ensure that all make ready repairs and services are completed correctly and on schedule. Correct situations within 24 hours when possible.
• Develop specifications for grounds maintenance, snow plowing and cleaning done by staff and/or outside contractors.
• Organize maintenance areas, keeping inventory of equipment and supplies
• Conduct regularly scheduled safety meetings with staff. Maintain safety standards. Maintain awareness of the physical condition of the property and immediately correct unsafe conditions
• Maintain accurate records regarding preventative maintenance, service requests (received and completed), expenditures, apartment make ready status, work in progress, etc.

Staff Management

• Hire, train, motivate, coach, develop, supervise, discipline and terminate staff in order to achieve the operational goals of the property.

Budget/Cost Control

• Handle budgeting, inventory and supply management
• Maintain adequate inventory of spare parts and maintenance materials to handle most common repairs and situations. Reports all major repairs and requisitions to manager prior to any expenditure of funds.
• Monitor and maintain effective internal control over purchasing and other operational activities in compliance with best practices, policy and guidelines.

Purchasing/Vendor Relations

• Research, recommend and hire maintenance contractors and vendors, if necessary and oversee their work.

PHYSICAL REQUIREMENTS

• Constant need (66% to 100% of the time) to be on feet.
• Have constant need (66% to 100% of the time) to perform the following physical activities:
  • Bend/Stoop/Squat: Perform routine maintenance/repairs, pick up tools and needed equipment.
  • Climb Stairs: Service requests, make-ready needs for 2 and higher apartments.
  • Push or Pull: Move equipment, appliances, open and close doors, etc.
  • Reach Above Shoulder: Perform routine maintenance/repairs, stock and remove equipment, parts, etc. .
  • Climb Ladders: Perform routine maintenance/repairs.
  • Grasp/Grip/Turning: Handle tools and equipment, perform routine maintenance/repairs.
  • Finger Dexterity: Handle tools and equipment, perform routine maintenance/repairs.
  • Writing: Inventory maintenance, requisition requests, required maintenance reports.
• Lifting/Carrying (supplies, replacement parts, ladders, etc.):
  • Over 150 lbs: rare need (less than 1% of the time)
  • 75 -150 lbs: Occasional need (1% to 33% of the time)
  • 25 to 75 lbs: Frequent need (33% to 66% of the time)
  • 1 to 25 lbs: Constant need: (66% to 100% of the time)

QUALIFICATIONS:

• Previous experience that includes plumbing, electrical, HVAC, carpentry and locksmithing and staff supervision. Residential property management experience preferred.
• Ability to develop rapport with residents and staff.
• Problem solving skills.
• Organizational skills
• Ability to meet deadlines
• Written and verbal communication skills.
• Must be available on an as-needed basis for after hours, on-call emergency services.

HOURS: Monday ? Friday 8:30 ? 5:00

On-call as needed

LOCATION: Property Site(s) as assigned