Job description

Store Info - AIM Mail Center#79, 3031 Stanford Ranch Rd Ste 2, Rocklin, CA 95765

Hours of Operation - M-F 8:30am-6pm Sat 9am-4pm Sun Closed

Job Title - Retail & Shipping Clerk

Part-time and Full-time positions are available

Compensation & Benefits

• $17/Hour (Increased to $18/Hour upon becoming a Notary Public)
• Notary Commission ($2 per notarized signature; reconciled monthly)
• Live Scan Commission ($2 per Live Scan; reconciled monthly)
• Mail Box Commission ($1 per mail box opened; reconciled monthly)
• Bonus Holiday Season Incentives
• Employee discount on shipping, packaging supplies, & sales floor goods.
• Paid time off (days do not start accumulating until after a year of work).

Job Description

We are a full-service retail packing and shipping store located in Rocklin, CA. We are looking for an upbeat sales associate ready to work in a busy small box store. We offer USPS, UPS, FedEx, and DHL shipping services, as well as a variety of other services (see below). Our customers rely on us to provide them with a fast, friendly, and convenient shipping experience.

We are looking for someone who is willing to stay long-term (AT LEAST 1 YEAR) as a full-time employee to join our team (10am-6pm M-F).

Qualifications

• High School Diploma or equivalent. Additional education or specialized training in a related field is desirable.
• To be considered for this position, candidates will be asked to prove experience in the Retail Industry.
• Applicants must be a U.S. citizen or have permanent resident alien status and meet all state and federal requirements.
• 18 years of age or older.
• Efficient Typing Skill; 35+ WPM, no exceptions (numpad typing skill a plus)

Work Experience

• Experience shipping USPS, UPS, FedEx, and DHL through Point-of-Sale software's in a retail setting (not required but needed)
• Graphic Design a plus
• Livescan Fingerprint Operator experience a plus
• Notary Public Experience a plus

The candidate must be:

• Self-motivated.
• Have the ability to critically think & execute tasks efficiently.
• Handle a retail environment while projecting a friendly & professional personality.
• Work well under pressure.
• Efficient computer knowledge (Windows OS) & typing skills.
• Excellent communication skills.
• Ability to handle multiple projects simultaneously.
• Strong organizational & problem-solving skills.
• Experience in other AIM Mail Centers, Postal Annex's, UPS, FedEx, or any other similar stores is preferred, but NOT required.
• Willing to become a Notary Public as well as complete their Fingerprint Rolling Certification.
• Above all, you must have great customer service skills.

If you are a Notary Public and/or already Fingerprint Certified, you will be eligible for additional compensation for notaries or livescans you do at the store!

Job Duties Include (but are not limited to):

• Answering the telephone & fielding questions.
• Greeting customers & asking the right questions to determine their needs.
• Using sales techniques to actively sell services and merchandise.
• Explaining shipping & mailing options to customers.
• Entering information into the computer to determine the price for shipments.
• Typing customer’s information as someone reads the information aloud.
• Packaging customers belongings safely to be shipped.
• Using tools such as tape guns and box cutters.
• Executing copy jobs for customers.
• Instructing customers in the use of self-service copiers.
• Handling cash, credit cards, & checks and money orders.
• Using office equipment such as copiers, computers, faxes, scales, & postage meters.
• Cutting keys.
• Laminating.
• Taking passport photos.
• Sending & receiving faxes.
• Notarizing documents.
• Checking in in mail & parcels for both customers drop offs as well as our personal mailbox holders.
• Sorting mail & placing it in the correct mailboxes.
• Executing design services for business cards, etc.
• Selling stamps & merchandise.
• Housekeeping including dusting, vacuuming & cleaning the bathroom.
• Training other employees.

If you do not have your Fingerprint Rolling or Notary Public certification. We will assist you through the process of obtaining these.

• Principals only- recruiters, please don't contact this job poster.
• Please, no phone calls about this job!
• Please do not contact job poster about other services, products or commercial interests.

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

• Employee discount

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• On call

Education:

• High school or equivalent (Required)

Work Location: In person

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