Description

About this opportunity
This position reports to the Consolidated Mail Services (CMS) Presort Day Shift Supervisor to deliver exceptional mail services; reduce the overall cost of government; and set a standard for continuous improvement. The duties and responsibilities of this position play an important part in achieving the goals of the Department of Enterprise Services (DES), by requiring the employee to understand the needs of our customers, be proactive in customer service and to perform the essential functions of this position. The incumbent in this position will be an expert on all mail equipment and jobs processed by CMS and is responsible for training new staff. This position will serve as the back-up to the Program Coordinator.

Work is performed in a warehouse/mail processing environment. You must be willing and able to sit and/or stand for prolonged periods in noisy conditions without loss of concentration. More physical requirements include the ability to lift, move, or transfer mail tubs and packages weighing up to 70 lbs.

To learn more about this opportunity, please contact the recruiter: Rachel.vaughan@des.wa.gov and request to have the job description emailed.

Who you are
The Business Resources Division is seeking to hire someone that has knowledge and experience to perform the jobs' responsibilities specified for a Mail Processing Driver Lead. See the duties section below for details of tasks performed for this role.

You should consider joining the Department of Enterprise Services because we have great employee benefits, and depending on your position, we offer flexible work schedules! Our agency is also a second chance employer!

• A great total compensation and benefits package
• Paid Vacation, Leave, and Holidays
• A healthy work/life balance, which may include flexible work schedules
• An agency-wide commitment to diversity, equity, inclusion and respect, and leaders who encourage all employees to bring their authentic selves to work
• Access to several state business resource groups including the Rainbow Alliance and Inclusion Network (RAIN); Veteran Employee Resource Group (VERG); Latino Leadership Network (LLN); Blacks United in Leadership and Diversity (BUILD); Disability Inclusion Network (DIN); Washington Immigrant Network (WIN); and Hawaiians, Asians, and Pacific Islanders Promoting an Empowerment Network (HAPPEN);
• Supported growth and development opportunities; and
• Opportunities to serve your community through meaningful work

About the division
The Business Resources Division (BRD) within the DES provides a number of services to state agencies, local governments, and non-profit organizations. Services provided by the division include Print and Mail Services, Fleet Operations, and Surplus Operations.

DES provides centralized leadership in efficiently and cost-effectively managing resources necessary to support the delivery of state government services. The mission of DES is to implement a world-class, customer-focused organization that provides valued products and services to government and state residents.

Duties

Some of what you will be doing
Lead mailing presorting, metering, and manifesting activities

• Has the ability to run all jobs and machines in presort section
• Assists and trains other staff members in presorting, metering, and manifesting activities
• Operates, maintains, and configures computerized OCR/BCR sorter and SendPro 3000 mail metering machines
• Troubleshoots machine issues and is able to determine when to engage vendor technicians
• Starts-up and understands all computer systems necessary to run the Bell & Howell sorter
• Cleans the OCR ink-jet printers to ensure Intelligent Mail Barcode’s (IMB’s) are correct
• Ensures the mail flow process is accurate and performed in a timely manner
• Understands the needs of our customers and is pro-active in customer service

Coordinates staffing and expedites presorting, metering, and shipping activities

• Coordinates staffing and assigns work to employees on an ongoing basis
• Instructs and assigns daily duties on the Presort floor
• Spot checks employees work throughout the day
• Checks other operators for correct dates and postage
• Gives guidance when errors arise
• Guides the workflow within Outgoing Presort
• Submits electronic Mail.dat to the USPS for the OCR mailings
• Prepares tags and placards for each corresponding GPC and tray

Works in conjunction with Presort team to achieve mail quality control

• Adheres to all current documented quality control procedures
• Frequently checks mail for correct dates, presort slug, address quality and proper envelopes prior to processing it through the sorter
• Understands which customer profile to use when processing mail
• Works with the Supervisor to ensure staff adhere to quality standards

Qualifications

Required Qualifications

• 
  High school diploma or GED
  AND two (2) years of experience in the mail processing, mail shipping, delivering or mail equipment industries and a working knowledge of the USPS regulations regarding First Class Mail
• A license valid under Washington state law free of serious traffic violations
• Must have the ability to lift/transport/move mail trays, tubs and/or packages weighing up to 70 lbs

AND
Incumbents to this position must possess and demonstrate the following DEI competencies (complete version found here(Download PDF reader)):

• Able to learn and understand the language and concepts of our DES DEI culture and commit to being a part of creating and maintaining a diverse, equitable, respectful, and inclusive workplace
• Demonstrate a commitment to growth, learning and self-awareness when provided training and opportunities to participate in improving our work environment
• Participate and behave in a manner that creates trust and builds working relationships, promoting teamwork and collaboration in the work environment
• Demonstrate the understanding that all people are valued; contribute to an equitable, inclusive and respectful environment when working with members of the group, team, organization or community
• Commit to being an active participant in continually evaluating and improving strategies that promote equity and inclusion in our organization

Preferred/Desired Qualifications

• Have at least six (6) months of lead and/or supervisory experience
• Mail Design Professional (MDP) - If an employee is not MDP certified upon hire, the hiring manager/supervisor may allow up to six months in order to attain certification

Supplemental Information

Union Inclusion:
This position is included in a bargaining unit represented by the Washington Federation of State Employees (WFSE).

Please provide the following documents in order to be considered; failure to do so may result in you not being considered for the position:

• 
  A letter of interest, describing how you meet the qualifications for this position as outlined in the job posting
• A current resume, detailing experience, and education; and
• A current list of at least three (3) professional references with current contact information (attached or available to provide at the time of interview)

Conditions of Employment

• COVID Vaccination Requirement: Governor Inslee’s Directive 22-13.1, state employees must be fully vaccinated against COVID-19. Providing proof of being fully vaccinated is a condition of employment and your vaccine status will be verified prior to starting work. Being fully vaccinated means two weeks after you have received the second dose in a two-dose series of a COVID-19 vaccine or a single-dose COVID-19 vaccine authorized for emergency use, licensed or otherwise authorized or approved by the U.S. Food and Drug Administration or listed for emergency use or otherwise approved by the World Health Organization. Please note that any offer of employment is contingent upon you providing verification of your vaccine status, having an approved medical accommodation, or having an approved religious accommodation. No start date will be approved until you have either verified your vaccine status or have an approved accommodation. Please do not attach your vaccination verification to your application as it will be removed. Details on how to proceed with verification or accommodation will be provided once a conditional offer has been made.
• Background Check Notice: Prior to any new appointment into the Department of Enterprise Services, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment, but will be considered in determining the applicant's suitability and competence to perform in the position.

Opportunity for All
The Department of Enterprise Services celebrates our differences and we are committed to a workplace that supports equal opportunity employment and inclusion regardless of race, creed, color, national origin, citizenship or immigration status, marital status, families with children (including pregnancy, childbirth, or related medical conditions), sex, sexual orientation, gender identity diversity, age, status as a protected veteran, honorably discharged veteran or military status, status as an individual with the presence of any sensory, mental, or physical disability or the use of a trained dog guide or service animal by a person with disabilities or other applicable legally protected characteristics. We will also consider qualified applicants with criminal histories, consistent with applicable federal, state and local laws.

You are welcome to include the name and pronoun you would like to be referred to in your materials and we will honor this as you interact with our organization.

Who we are
The Department of Enterprise Services (DES) provides centralized business services to state government agencies; to other public entities such as cities, counties and tribes; and to Washington residents. DES’ mission is to strengthen the business of government. We do this by creating overall operating efficiencies so our state’s government entities can focus on their core missions. Our buying power, economies of scale and years of experience help government get the best value for the products and services they need to support their missions. We value Respect, Integrity, Excellence, Diversity, Equity and Inclusion. We seek new team members who share our commitment to be an equity-driven and antiracist organization. We listen to customers and team members to understand what they need and expect. We promote creativity, learning and improvement to meet those needs and adapt to the ever-changing business environment. We measure our results and seek feedback to improve our performance.

Contact Information:
For questions about this recruitment or to request a reasonable accommodation in the application process, contact Rachel Vaughan by email rachel.vaughan@des.wa.gov or jobs@des.wa.gov. Applicants who are deaf or hard of hearing may call through the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388.

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