Job description

On-Site Reverse Logistics Coordinator needed for a contract opportunity with Yoh’s client located in Hazelton, PA.

The Big Picture:

• The Reverse Logistics Coordinator will provide Reverse Logistics Support at our Returns Center in Hazelton, PA by ensuring timely execution of product returns managed by Samsung’s Third Party Service Provider.
• This position will oversee the end-to-end returns process, from customer request through inventory disposition.
• Working closely with Samsung’s Third Party Service Provider, Warehouse Operations, Logistics, Transportation, Finance, and Supply Chain teams the Reverse Logistics Coordinator is responsible for return authorization management and transactional processing of return shipments from customers to warehouse to include carrier engagement, reconciling claims, resolution of invoice discrepancies, correction of inventory variance, and timely product disposition.
• This position will perform additional logistics duties as assigned.

What You’ll Be Doing:

• Understands the order life cycle as it relates to Warehouse, Logistics, and Supply Chain operations.
• Experienced with warehouse operations, inventory management, and carrier engagement.
• Demonstrated ability to analyze information to identify and recommend appropriate course of action.
• Apply problem-solving skills to address issues and work through others for sustainable resolution.
• Experience with materials management, master scheduling, or production planning helpful.
• Order management and customer service experience helpful.
• Able to read, prepare, interpret, and understand logistics documentation to ensure accuracy and determine actions for customer returns processing and timely resolution.
• Works on problems of routine scope requiring data analysis and reporting from system and non-system sources.
• Exercises judgment within defined practices and policies in selection of methods and techniques to determine solutions and drive actions or countermeasures.
• Possesses general knowledge of logistics operations related to order management, logistics operations, and inventory controls.
• Able to identify issues within the delivery cycle and make recommendations for resolution to authorize standard returns and determination of claims.
• Excellent communication skills are critical when speaking with internal/external customers.

What You Need to Bring to the Table:

• Bachelor’s degree required.
• Advanced Excel required: V-lookups, Pivot Tables, Macros, etc.
• SAP experience required
• Must be able to work after-hours as needed.
• May be required to travel within the United States.
• Ability to work within a warehouse environment.

Pay Range: $25-35/hr. Depending on experience. Paid weekly.
Contract Length: (12) months with the potential to be extended.

• This position is subject to Federal vaccine mandates until further notice.

Opportunity is Calling, Apply Now!
Recruiter: Alankrutha
Yoh makes finding and applying for jobs simple. Partner with Yoh to find the right opportunities across multiple industries in the US and UK.
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Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Visit https://www.yoh.com/applicants-with-disabilities [1]to contact us if you are an individual with a disability and require accommodation in the application process.

Links:
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[1] https://www.yoh.com/applicants-with-disabilities
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