Job description

COMPANY STATEMENT:

Have you ever thought about what goes into getting that can of soup on the shelf at the store? What about how your favorite clothing retailer received their merchandise in store for you to buy? Or even what all takes place when you order online from a retailer and it ships to your door?

Transportation Insight is a premier employer regionally and nationally because of our reputation, workplace culture and growth opportunities. At Transportation Insight, our team members are motivated to improve our clients, our communities and ourselves every day. We solve challenges that help manufacturers, retailers, and distributors get their products to market in a more cost-effective and efficient manner. By joining the team at Transportation Insight you will be a part of the team that plays a vital role in making sure the business to business and business to consumer marketplace has access to the products they need, when they need them.

JOB PURPOSE:

This position is a transportation specialist helping to provide clients and customers with strategic and cost effective supply chain solutions.

CRITICAL JOB FUNCTIONS:

• Providing daily management over client shipments, resulting in cost savings through mode and carrier optimization.
• Handle numerous daily inbound and outbound transportation requests via phone and email.
• Ensure proper carriers are used to improve core carrier compliance and savings.
• Tracking and following up on shipments from pick up through delivery.
• Calculate dimensions for proper shipping modes.
• Calculate and document savings opportunities.
• Ensure billing is handled correctly.
• Assist emergency shipping requests by fulfilling expedited requirements accordingly to various guidelines.

SUPPORTING DUTIES TO THE CRITICAL JOB FUNCTIONS:

• Ability to work rotating schedule for our On Call coverage to assist our client base after business hours. The coverage is handled outside the office on a weekly basis (current rotation is approx. 7 times per year)
• Ability to work in a fast paced environment, handling multiple incoming calls.
• Experience using multi-line phones, Windows based programs, internet, and multi shared inbox systems and dual monitors.
• Excellent customer service skills.
• Ability to prioritize, organize, and have good retention skills, while working well under pressure.
• Strong concept of basic Math.

JOB REQUIREMENTS:

• Qualified applicants will have an Associate’s Degree or comparable work experience.

Job Type: Full-time

Pay: $15.00 - $19.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• Associate (Preferred)

Experience:

• Customer service: 3 years (Preferred)
• Basic math: 3 years (Preferred)

Work Location: Remote

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