Job description
Now is a great time to join AllianceOne! As a subsidiary of Teleperformance, AllianceOne provides employees the opportunity to be part of a global leader in contact center management, with the benefit of capitalizing on the global presence the company has built throughout the years. Teleperformance creates more value by providing a better customer experience.
Job Description:
We are currently seeking a Full-Time Spanish Bilingual Court Support Agent to join our team! In this role, you would perform all on-site court support functions in a friendly and professional manner.
At AllianceOne we pride ourselves on living our corporate values of integrity, respect, professionalism, innovation and commitment. Due to growth in our business we are seeking talented professionals who will help us provide world class service to the consumers we work with and deliver exceptional results for the clients we serve.
Location: Kearny Mesa, CA Courthouse
Hours: Monday- Friday 8 AM- 6:30 PM, No Weekends!
Pay: $16.00/hour
Benefits:
Our comprehensive benefits include, but are not limited to: Health Insurance, Paid Time Off, and much more! Additional information can be found here-
AllianceOne Employee Benefits 2023
Responsibilities:
- Greet and assist consumers at the front counter in a pleasant and professional manner.
- Determine what action is to be taken to bring delinquent accounts to conclusion.
- Interface and assist in the day to day requests, questions or problems over the phone or in person, from clients and staff.
- Assist in the processing and balancing of all funds received in the Court. Interface balancing process as established with the San Diego, CA office
- Responsible for the handling and safekeeping of the money they are receiving at the court locations and that the safe must be kept locked at all times.
- Document and complete all correspondence and adjustments in a timely manner.
- Work support desks, skip tracing desks or collection desks as assigned.
- Immediately contact management or the human resources department if there are any non-compliance issues, questionable activities or inappropriate actions taken by any staff.
- Complete manual data entry
Qualifications:
- High School Education or equivalent
Must pass court based background check - Able to interact in a pleasant, effective, creative and professional manner and to be a team player.
- Ability to prioritize workload and handle multiple tasks.
- Ability to maintain regular attendance.
- Spanish Bilingual required
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
AllianceOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. AllianceOne is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation please email us at
recruiting@allianceoneinc.com
.
Questions?
- Please review our privacy notice available at the following
www.allianceoneinc.com/careers
- For additional information on AllianceOne visit our website at
www.allianceoneinc.com
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