Job description

Job Summary
Provides members, guests and customers with a safe and clean aquatic environment. Their primary duty is to monitor pool activities and ensure member safety. It is paramount that the Lifeguards possess an extensive general knowledge of preventative lifeguarding and the rules and regulations of the aquatic environment. Lifeguards are expected to have adequate knowledge of the overall operations and facility amenities of the department. We pride ourselves on the provision of excellent customer service. It is imperative that our staff treats everyone with the utmost courtesy and respect. All staff must have a positive attitude and enjoy interacting with the public. Essential Duties
Maintains order in the pool and adjoining areas.

Cautions swimmers regarding unsafe practices and safety hazards, enforces and adheres to facility rules and regulations.

Performs rescues, extrications, first-aid, CPR/AED as required.

Responds quickly, intelligently, decisively and in accordance with established emergency and accident management procedures.

Maintains excellent physical condition and attends/participates in all required staff meetings and in-service training sessions.

Properly stationed and equipped during lifeguarding rotations.

Meets and greets customers, assists and directs them to the proper swim lesson, class, room or facility.

Handles customer issues and complaints professionally and in a timely manner.

Demonstrates thorough knowledge with, and ability to, effectively communicate all programs and activities offered through the Parks and Recreation Department, to citizens and other customers.

Inspects and ensures facility cleanliness by performing janitorial and maintenance duties including but not limited to taking out trash, cleaning restrooms and vacuuming or sweeping floors.

Performs maintenance as needed to ensure pool cleanliness including but not limited to vacuuming pool and scrubbing pool plaster and tile.

Checks pool chemicals such as chlorine and PH levels on routine basis. Document pool chemicals checks.

Inspects and ensures availability and operation of emergency equipment including but not limited to: safety equipment, safety lines, lane lines, AED, pool drains, ladders, skimmers, play features, and any other equipment.

Sets up and breaks down tables and chairs for classes, trainings and/or meetings.

Documents all operational checklists/check sheets such as pool opening, play feature, safety, daily operational, cleaning, maintenance and any other operational checklists/check sheets.

Education and Experience
Must be at least 15 years of age, 16 preferred. Lifeguarding and customer service experience preferred.
Prior to employment start date, applicants must possess Approved Governing Body Current Lifeguard and Professional Rescuer Certification (American Red Cross, YMCA, Ellis & Associates, or other nationally recognized certification program). Knowledge, Skills and Abilities
Knowledge, Skills and Abilities - Excellent swimming skills.

Basic understanding of all related pool operations and maintenance.
Excellent human relations skills and sound verbal and written communication skills.
Ability to work with a wide variety of personalities and cultural differences.
Physical Requirements
Job Duties are typically performed in an outdoor environment. Position requires the ability to stand or sit for prolonged periods of time when necessary.
Must have full use of all their extremities and be able to transport themselves and move about the buildings and grounds.
Position requires the ability to climb, balance, lift and carry loads up to 100lbs, and to work outdoors in all types of weather.
May be exposed to seasonal temperatures, the sun for extended periods of time, wet or humid conditions, blood borne pathogens, body fluids of others, and toxic & caustic chemicals. The noise levels in the work environment can be moderately loud on occasion.

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