Durham County Government employs approximately 1,900 employees that work towards providing needed services throughout the community. With a wide array of services, Durham County Government is at the heart of a rapidly growing and diverse area offering residents, employees and visitors exciting opportunities to live, work, grow and play.

GENERAL DESCRIPTION:

Performs professional and administrative library work for the children's unit developing and providing library services and programs that support the library’s strategic plan; does other tasks as required.

Work is performed with independence under the supervision of the Children’s Services Manager.

Although the position is based at the North Regional Library, the successful candidate may be asked to work at other locations.

DUTIES AND RESPONSIBILITIES

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  Develop and present programs for youth from birth to age12 within and outside the library.
• Promote library services, programming, and resources through, but not limited to, outreach efforts.
• Participate in planning special events such as the summer reading program, Library Festival, and other events.
• Collaborate with community agencies serving youth.
• Assist customers at the Information desk by providing reference, reader’s advisory and computer assistance.
• Provide reference and reader’s advisory services for customers via phone, online chat, email.
• Interpret library policies and procedures to the public.
• Act as Manager on Duty and mediate customer service issues in Branch Manager's absence.
• Create book displays and book lists to promote the use of library materials.
• Assist with collection maintenance including shelf-reading, and collection organization.
• Actively serve on system-wide teams and committees as assigned.
• Regularly work one night a week and a regular weekend rotation.

KNOWLEDGE, SKILLS AND ABILITIES:

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  Thorough knowledge of current library practices, public library services and programs, especially in children’s services
• Thorough knowledge of children's literature
• Skilled with library technology
• Ability to understand and interpret library rules, policies, and procedures
• Ability to communicate effectively orally and in writing
• Ability to establish and maintain pleasant and effective working relationships with other employees and library patrons.
• Ability to provide excellent customer service via phone, online chat, email and in-person.
• Ability to work pleasantly and effectively with people of all ages.
• Ability to lift and carry up to 40lbs.

EDUCATION AND EXPERIENCE

Completion of an accredited master's program in library science from an ALA accredited library school.

PREFERRED QUALIFICATIONS

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  Ability to speak Spanish a plus

Durham County Government is an Equal Opportunity Employer