Liaison

Full Time
Harrisonburg, VA
Posted Today
Job description
The Harrisonburg-Rockingham Community Services Board is looking for an Authorization and Benefits Liaison! The primary role is to support the Authorizations and Benefits Specialist position with the authorization process for behavioral health services. Duties include obtaining insurance eligibility; conducting pre-audit documentation reviews for medical necessity and minimum documentation compliance; submitting authorization and registration requests; entering authorization information into an electronic health record; maintaining relevant reports, tracking data and sending authorization expiration notices to clinical staff. Knowledge and experience with excel spreadsheets and electronic data systems required. Experience in human services, behavioral healthcare and/or managed care is preferred. Experience with electronic health records is beneficial. This is a full-time, salaried position with benefits.
Job Details:
  • Supports the Authorizations and Benefits Specialist position in reviewing Credible Notifications to identify individuals with a payer source requiring pre-authorization or other special management/documentation/etc.
  • Support the Authorizations and Benefits Specialist position in pre-audit activities related to assuring clients’ medical records have the minimum clinical documentation to support the authorization request.
  • Assists with obtaining managed care authorizations within required time frames and communicate necessary information to reimbursement and clinical staff.
  • Tracks and/or obtains ongoing authorizations for specific staff members or program areas.
Benefits:
  • Group coverage with the City of Harrisonburg.
  • Dental and vision insurance coverage.
  • Optional life insurance.
  • Annual leave and sick leave accrual.
  • 32 hours of personal leave granted after completion of 6 month probationary period.
  • Twelve paid holidays throughout the year.
  • Participation in the Virginia Retirement System.
Minimum Qualifications:
  • Bachelor’s degree in human services, business, public administration or related field.
  • Experience working with managed care and/or behavioral healthcare.
  • Any equivalent combination of education and/or experience.


About HARRISONBURG ROCKINGHAM CSB:

Harrisonburg-Rockingham Community Services Board Is A Leading Provider in Mental Health, Substance Abuse, and Developmental Services. We are one of 40 community-based public providers of mental health, substance abuse, and developmental disability services throughout Virginia. The Commonwealth has designated the 40 CSBs as the single point of entry into publicly funded behavioral health and developmental services. HRCSB is supported through local, state and federal funds. We provide an array of programs and supports directly and through partnerships with other providers.

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