Job description
Intel is on a multi-year journey to transform how we sell to better serve our customers and support our $100B growth target. Intel's Sales Experience team is the engine behind this transformation, and we are seeking a learning specialist to help plan and execute the delivery of learning and development programs for Intel sellers, sales managers, and sales operations. We are looking for a self-motivated individual who is a powerhouse of organization, passionate about learning, and eager to help Intel sellers grow and succeed. If that sounds like you, we encourage you to apply.
About BCSE
The Brand, Customer and Sales Experience (BCSE) organization within Intel's Sales and Marketing Group (SMG) exists to make it easy for Intel's customers, partners, and sellers to grow business together, through optimized customer experiences, accelerated business opportunities for sellers, simplification of processes, and harnessing our Brand marketing footprint that make people not just choose, but prefer Intel and ultimately maximize profits for Intel. We deliver market-driven insights to better understand our customers, facilitate world-class digital experiences and customer engagement programs, advocate for and with our customers to enhance the customer experience, accelerate sales impact and velocity though leading seller experiences, build the data and technology foundations to accelerate business impact, and nurture our marketing talent to target our customers at the right point and time within their journeys.
Responsibilities may include, but not limited to:
Managing the delivery, tracking and measurement/reporting of employee learning programs to ensure they meet stated objectives- Collaborating with Sales Excellence subject matter experts (SMEs) to develop learning content with appropriate voice and level of depth for audience, topic and channel, under the direction of our Learning Strategist
- Coordinating and executing logistics for virtual learning programs in Microsoft Teams or Teams Live to ensure a successful experience for Intel facilitators, learners and stakeholders
- Communicating directly with participants at all levels and contributing to a positive learner experience by anticipating and responding to participant and facilitator needs
- Managing the publication and distribution of learning materials
- Gathering feedback on the quality of trainings from trainees, instructors, and managers
- Creating and analyzing reports to measure and improve the effectiveness of learning content, channels, and practices
- Helping with content development for our training web sites and Sales CRM (aka Salesforce) in-app guidance
- Collaborating with our Learning Strategist and Communications Manager to drive communications around our learning programs
- Establishing relationships with learning peers across the company to align on communication strategies, practices, and schedules
A successful candidate will demonstrate:
Project Management: Highly organized and proactive with strong planning skills, attention to detail, deadline orientation and follow-through- Interpersonal and Customer-Facing Skills: Capable and confident facilitating large trainings, engaging with non-native English speakers; mindset of customer listening and service
- Teamwork and Collaboration: Builds strong relationships with stakeholders; enjoys partnering with cross-functional teams and agencies to help ideate, co-create, and deliver engaging content
- Flexibility and Resiliency: Works well under pressure; comfortable operating in ambiguous, fast-changing environments
- Positive attitude: Contributes to a culture of inspiration, creative thinking, and fun in a virtual workplace
- Fluent in both verbal and written English
- Proficient in Microsoft Word, Excel, and PowerPoint
Qualifications
You must possess the below minimum qualifications to be initially considered for this position. Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates. This Position is not eligible for Intel immigration sponsorship.
Minimum Qualifications:
- Bachelor's degree in Business, Organizational Development, Human Resources, Organizational Psychology, Marketing, or other related fields
- Minimum 3 years of experience in Learning and Development or project management
Preferred Qualifications:
- Proficient with Microsoft Teams and Teams Live, SharePoint, Saba LMS, and familiarity with learning and content management systems
- Demonstrated success and experience in developing and delivering training content that follows instructional design principles
- Experience with sales tools and practices
- Organizational change management experience
- Ability to complete statistical data analysis, identify trends and recommend solutions
Inside this Business Group
Intel's Sales and Marketing (SMG) organization works with global customers and partners to solve critical business problems with Intel based technology solutions. SMG works across business units to amplify the customer voice and deliver solutions that accelerate their business. We work across numerous industries, including retail, enterprise and government, cloud services and healthcare as examples. The operations team focuses on forecasting, driving alignment with factory production and delivering efficiency tools and our marketing capability drives demand and localized marketing in locations around the globe. Our sales force navigates a complex partner and customer ecosystem while shaping product roadmaps, driving value for our customers, and collaborating to harness emerging technology trends to deliver comprehensive solutions.
Other Locations
US,OR,Hillsboro;US,CA,San Jose;US,CA,Santa Clara
Covid Statement
Intel strongly encourages employees to be vaccinated against COVID-19. Intel aligns to federal, state, and local laws and as a contractor to the U.S. Government is subject to government mandates that may be issued. Intel policies for COVID-19 including guidance about testing and vaccination are subject to change over time.
Posting Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.
Benefits
We offer a total compensation package that ranks among the best in the industry. It consists of competitive pay, stock, bonuses, as well as, benefit programs which include health, retirement, and vacation. Find more information about all of our Amazing Benefits here: https://www.intel.com/content/www/us/en/jobs/benefits.html
Annual Salary Range for jobs which could be performed in US, California: $81,800.00-$122,700.00
- Salary range dependent on a number of factors including location and experience
Working Model
This role will be eligible for our hybrid work model which allows employees to split their time between working on-site at their assigned Intel site and off-site. In certain circumstances the work model may change to accommodate business needs.
gatheringourvoice.org is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, gatheringourvoice.org provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, gatheringourvoice.org is the ideal place to find your next job.