The Learning Facilitation Professional 2 conducts or facilitates training courses for organization employees or external audiences. The Learning Facilitation Professional 2 work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action.

The Learning Facilitation Professional 2 plans, coordinates, and implements all aspects of training programs for participants throughout the organization, including but not limited to instructor-led and virtual instructor-led training. Selects appropriate materials. Creates an environment that is conducive to learning and exchanging information, engages the learner, and produces the desired outcomes. Monitors training personnel records to ensure that employees have met all company training requirements for company, quality, and regulatory compliance. Analyzes course evaluations in order to judge effectiveness of training sessions and to implement suggestions for improvements. Evaluates the relevance of online resources to complement the facilitated experience in the fields as appropriate. Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas. Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed. Follows established guidelines/procedures.

Required Qualifications

• Certified Pharmacy Technician or willing to become certified within the first 6 months of start date.
• 2+ years of experience in CenterWell Specialty Pharmacy
• 2+ years of training or learning development experience
• Proficiency in Microsoft Office applications including Outlook, PowerPoint, Microsoft Project

Preferred Qualifications

• Bachelor's degree
• Understanding of curriculum design and adult learning principles
• Experience using a wide variety of training tools to effectively facilitate to a wide audience
• LMS experience
• Experience managing projects or processes

Additional Information

If you have additional questions regarding this role posting, please send them to the Ask A Recruiter persona by visiting go/Buzz and searching Ask A Recruiter! Please be sure to provide the requisition number so we may be able to research your request quicker.

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