• 
  In the focus area of Leadership Development, facilitate high quality, hard skill solutions including:
• curriculum and learning materials
• transfer of training materials
• learning transfer strategies
• Be a subject matter expert in the curriculum and tools taught
• Meet and exceed customer expectations in the services and solutions we provide
• Act as a voice of the learner
• Be an active member of the Learning and Development team
• Coach and reinforce knowledge transfer post-training
• Engage with other Rollins Learning teams to maximize training resources
• Advise and support curriculum path, content and scheduling
• Be self-managed and capable of completing required tasks
• Cultivate and maintain relationships with internal customers and external organizations (associations, vendors, community, etc.)
• Assist train-the-trainer classes, super-user classes, and/or end-user classes
• Complete projects on time and on budget
• Respond to customer requests in a timely manner
• Partner with training coordinator to ensure all course activities are completed:
• Receive appropriate records, files and documentation
• Design classroom setup for target audience
• Specify materials and supplies for classes
• Increase personal credibility by staying current in learning and development, area of expertise (sales, service, and administration) and the business
• Be prepared for all classes and meetings
• Perform other related duties as assigned
• Fiscally aware of team’s budget
• Identify opportunities for continuous improvement
• Possess the expertise to deliver learning solutions in at least one of the assigned functional areas: sales, service, leadership or admin
• Travel opportunity to support our business, but is overall minimal.

• Internal Customer Satisfaction
• Knowledge Retention
• Learning Transfer
• Business Impact
• Quality
• Productivity
• On-Time Delivery

• Challenging position with a financially stable and reputable company
• Comprehensive benefits package including medical, dental, vision, maternity & life insurance
• 401(k) plan with company match, employee stock purchase plan
• Employee discounts, tuition reimbursement, dependent scholarship awards
• Paid Time Off
• Work Environment: Some opportunity for hybrid office working arrangements once onboarded and trained

Why Rollins?

Rollins, Inc., is a global consumer and commercial service company who provides accurate, comprehensive, and efficient pest management services for both residential and commercial customers. The Pest Management industry is $16B and growing and provides services and protection against termite damage, rodents, and insects to more than 2M customers in the US alone. Rollins is headquartered in Atlanta, GA and has over 800 locations worldwide, 17,000 employees and reaches over$2B Revenues annually (NYSE: ROL).

The core business is operated through our wholly owned subsidiaries, the largest companies include Orkin US, HomeTeam Pest Defense, Clark Pest Control, Orkin Canada, Western Pest Services, Northwest Exterminating and TruTech Wildlife.

The mission of Rollins is to empower our brands to focus on best serving their employees and customers.

The Experience You Will Bring (Minimum Requirements):

• College degree preferred or related experience
• Minimum of 5 years of work experience, with a minimum two years specifically with:
  • Learning and development experience in facilitating training focused on Leadership Development
  • Assist in:
    • Identifying customer needs
    • Design and development of blended learning solutions that include self-directed learning and, instructor-led learning (face-to-face and distance learning) by partnering with Instructional Design team
    • Designing and developing performance support
  • Working in a large, complex organization
  • Direct experience in leadership/ management support

• 100% Responsibility – ethical, high integrity, honest, takes ownership of actions
• Relationship Building – trust, interpersonal skills
• Effective Communication – empathetic, oral, written communication, listening,
• Productive Conflict – engages in productive conflict contributing to better team decisions
• Generates Commitment – creates clarity and alignment, gets buy in
• Active Accountability – holds self and others accountable to results and behaviors, creates a culture of accountability
• Gets Results – manages work and work of others to achieve collective results of the team, drives high performance
• Technical/Functional Excellence – has a strong understanding of one or more of the three functional areas, sales, service, administration; instructional design, development, delivery, performance support, coaching, has appropriate level of technical/industry knowledge
• Planning and Organizing – develops schedules and task assignments
• Problem Solving/Decision Making – anticipates and adjusts for problems and roadblocks, probes all sources for answers
• Adaptable – ability to adjust to changing conditions
• Team Player – willingly works in cooperation with others

Physical Demands / Working Environment:

This role is onsite during core business hours at our corporate headquarters in Atlanta, GA (Buckhead area).

We require the ability to pass a drug screen and background checks. Candidates must have the ability to perform the requirements of the job with or without accommodations.