We have an exciting opportunity for an ambitious, customer-focused leader to be a Lead Valet who will be responsible for ensuring the assigned facility is clean, welcoming to customers, and operating in accordance with company policies and client expectations. The ideal candidate has valet experience and a demonstrated ability to lead others in a positive direction.

Premium Parking has a strong focus on developing a professional, customer-focused culture and using proven operating systems. Since our inception in 2005, we have grown from a local New Orleans parking company to over 200 locations nationwide. We are proud to employ more than 500 associates and are poised to bring our operational excellence to hundreds of facilities in the coming years.

What's in it for you?

• Medical, Dental, Vision, & Life Insurance
• PTO
• Tuition Reimbursement
• Advancement Opportunities
• Pet Insurance

What will you do as a Lead Valet?

• Accurately assign and verify claim tickets upon arrival and retrieval
• Keep driveway clear of any vehicle that does not require valet assistance
• Maintain cleanliness and organization of valet area and booth
• Inspect vehicles and report damages that exist prior to or after parking
• Distribute vehicle claim tickets and oversee key storage area/booth
• Respond to and resolve guest concerns and complaints
• Greet all customers using Premium Parking customer service standards
• Train associates according to established policies and procedures

What do we look for in a Lead Valet?

• Valid license with 3+ years driving experience with no MAJOR violations
• No MAJOR violations (DUI, reckless driving, negligent homicide) in the past 7 years
• No more than two MINOR violations in the past year (accident, speeding)
• Ability to drive a stick shift
• 2 years of previous valet experience in the parking or related industry preferred
• Strong customer service, organizational, and leadership skills
• Able to communicate professionally and effectively with all levels of the organization
• Flexible availability for special events, split shifts and weekends as business dictate
• Computer proficiency, particularly in Word, Excel, and general MS Office applications
• Energetic and able to work outdoors in all weather conditions
• Able to lift 50 lbs.
• Able to stand for prolonged periods of time