Baptist Health South Florida is the largest healthcare organization in the region, with 12 hospitals, more than 27,000 employees, 4,000 physicians and 100 outpatient centers, urgent care facilities and physician practices spanning across Miami-Dade, Monroe, Broward and Palm Beach counties. Baptist Health has internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences. A not-for-profit organization supported by philanthropy and committed to its faith-based charitable mission of medical excellence, Baptist Health has been recognized by Fortune as one of the 100 Best Companies to Work For in America and by Ethisphere as one of the World's Most Ethical Companies.

Everything we do at Baptist Health, we do to the best of our ability. That includes supporting our team with extensive training programs, millions of dollars in tuition assistance, comprehensive benefits and more. Working within our award-winning culture means getting the respect and support you need to do your best work ever. Find out why we're all in for helping you be your best.

Description:

This position demonstrated exemplary teamwork, service, and overall knowledge of the BHSF revenue cycle from a patient access perspective. This position is for those individuals who will serve as a preceptor for new hires. Demonstrates service excellence and positive interpersonal skills in dealing with others including patients of all ages, families, employees, medical staff, volunteers and community members to maximize communication and productivity. Interacts and works cooperatively with patients of all ages and ancillary departments to assure patient satisfaction. This position may require deployment of legal, ethical and compliance related documents that must be presented and thoroughly explained to the patient at the time of registration. The incumbent will be responsible for maintaining knowledge and deployment of practices used within the department as well as throughout the hospital to address patient questions or concerns. Serves as a registration resource and takes on leadership role in the absence of a Manager/Supervisor.

Estimated pay range for this position is $16.36 - $19.80 / hour depending on experience.

Qualifications:

Degrees: High School,Cert,GED,Trn,Exper Additional Qualifications: A minimum of one year as a Patient Financial Representative. Experience in Microsoft Office products. Must meet BH registration accuracy and productivity standards for at least the most recent 3 months. Excellent interpersonal communication skills (verbal and written). Excellent customer service skills. Ability to work in a high volume, fast paced work environment. Ability to perform basic mathematical calculations. Desired: Knowledge of Health Care regulatory guidelines to include but not limited to HIPAA, AHCA, EMTALA, Sarbanes-Oxley, etc. Knowledge of insurance contracts, collections, authorizations, and pre-certification. Ability to work weekends when necessary. Extensive knowledge of Medical Terminology. Bilingual (English/Spanish). Minimum Required Experience: 1 Year
EOE