Lead Craftsman The Lead Craftsman is a person who has spent time in the home service industry, knows the business processes and customer base, and has project management experience They are a highly motivated, talented, multi-skilled Craftsmen who is committed to quality work, customer service, and who possess a strong will to be successful, follow company policies, procedures, and practices; and complete all tasks assigned in a timely and professional manner. Independent thinkers and problem solvers with strong communication skills who enjoy variety and are interested in personal growth will succeed with Handyman Services Boulder/Fort Collins. The Lead Craftsman should have the following attributes:

A good overall knowledge of all trades:

Plumbing, Rough Carpentry, Finish Carpentry, Tile, Electrical, Flooring, Doors, Windows, Fencing

Proper Equipment:

Not necessarily, having every tool, but knowing what tools are needed for certain tasks.

Trouble Shooting Skills:

Must be a quick thinker and have the ability to be able to examine a problem situation and come up with a resolution in a prompt and professional manner.

Excellent Communication Skills:

The Lead Craftsman must be able to communicate with Management, Office Personnel, Fellow Employees, Homeowners, Suppliers, Property Managers, and Commercial Customers.

Presentable:

• Clean appearance
• Decent looking vehicle
• Organized tools

Other:

• Looks around the property and communicates to the customer, things you could repair or things that our company can handle.
• Takes time to earn the customer’s confidence and then inquires about additional work that you could perform.
• Sometimes taking the time to fix something small, then points out to the customer to help them understand that we are capable of doing more.
• Punctual, efficient, maintains highest levels of professionalism and craftsmanship.
• Enjoys being an Integral part of a winning team.
• Demonstrates ability and willingness to EXCEED Customers expectations.

Additional Lead-Craftsman requirements:

• Must consistently follow Ace Handyman Services procedures
• Expand work order scope of job at least 5 out of 10 times
• Paperwork & Dispatch accurate and timely on a consistent basis
• Willingness to continue to learn
• Exhibit influence and direct the activities of other craftsmen on the job.
• Customer service oriented and in constant communication with office morning, noon, and night, and communicates timely and appropriately with customers on a consistent basis being courteous, making eye contact, being a good listener, and proper use of humor.
• Strong positive work ethic and a can do attitude
• Demonstrates the willingness to go above and beyond the call of normal routines
• Consistent High quality of work
• Consistently receives 5’s on Reviews

Ace Handyman Services is a franchise network of Independently Owned and Operated Franchises. Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchise owner, and not to Ace Handyman Services Corporate.