Job description

Harrah's New Orleans unveils the latest development in the $325 million transformation to Caesars New Orleans with a new celebrity chef-driven Food Hall debuting in February 2023. The Food Hall will feature Bobby’s Burgers by Bobby Flay, PizzaCake by Buddy Valastro, and Nina’s Creole Cottage by New Orleans’ own Chef Nina Compton. This collection of quick-service dining concepts will allow guests to enjoy award-winning chef creations in an affordable and convenient way.

BENEFITS: Harrah’s New Orleans is proud to offer our Krewe a professional, fun, and welcoming atmosphere. Our employees also enjoy exclusive benefits, such as:

• FREE Employee Parking
• Discounted Bus Passes
• Free Employee Assistance Program
• Employee Discount Program on Hotel Rooms
• Fun and Free Employee Events

Caesars Entertainment is Blazing the Trail for our team members with an all-new benefits program. Full-time team members are able to choose from five different medical coverage levels and four different carriers. We also have an on-site clinic for team members to take advantage of. Team members also have a variety of options with dental and vision plans, along with other voluntary benefits. All full-time team members are able to take advantage of enrolling in this benefits jackpot with their new career at Caesars Entertainment. Additional benefits include the option to enroll in 401k with a company match, free parking, and a wide variety of team member activities.

Harrah’s New Orleans Casino & Hotel, a Caesars Entertainment company, earned recognition by The Time-Picayune and The New Orleans Advocate as one of the Top Workplaces for 2022 in the Greater New Orleans. As a destination property in the heart of the city, Harrah’s New Orleans is looking for fun, professional, and responsible Krewe Members who love delivering extraordinary services to our guests. If you enjoy working in a fun and fast-paced environment, we may have a career opportunity for you!

BENEFITS: Harrah’s New Orleans is proud to offer our Krewe a professional, fun, and welcoming atmosphere. Our employees also enjoy exclusive benefits, such as:

• FREE Employee Parking
• Discounted Bus Passes
• Free Employee Assistance Program
• Employee Discount Program on Hotel Rooms
• Fun and Free Employee Events

Caesars Entertainment is Blazing the Trail for our team members with an all-new benefits program. Full-time team members are able to choose from five different medical coverage levels and four different carriers. We also have an on-site clinic for team members to take advantage of. Team members also have a variety of options with dental and vision plans, along with other voluntary benefits. All full-time team members are able to take advantage of enrolling in this benefits jackpot with their new career at Caesars Entertainment. Additional benefits include the option to enroll in 401k with a company match, free parking, and a wide variety of team member activities.

JOB SUMMARY: The Kitchen Supervisor administers the overall activities of the restaurant operation.

ESSENTIAL JOB FUNCTIONS:

• Manages the day-to-day operation of the assigned restaurant in accordance with established policies and procedures.
• Establishes and administers training programs within the assigned restaurant; counsels, guides and instructs personnel in the proper performance of their duties.
• Directs the development and administration of controls for all phases of the restaurant in an economical and profitable manner while maintaining established standards.
• Coordinates the maintenance and development of methods for quality preparation of food; assists in the maintenance and development of procedures for food service and present menu items for maximum customer satisfaction.
• Maintains an efficient program of scheduling to ensure a high standard of food preparation and service with the use of minimum labor hours.
• Ensures that available facilities are adequate for the performance of duties by assigned personnel.
• Maintains and instructs assigned personnel as to safety policies and procedures and follows up to ensure hazards are eliminated. Monitors appearance of food served and communicates deviations from standard to the Kitchen Manager.
• Acts immediately on all customer comments to ensure that corrections are made when possible.
• Performs assigned input work in compiling annual budgets. Prepares and coordinates the periodical performance review of assigned personnel.
• Recommends changes including hiring, promotion, demotion and release of personnel, recommends wage and salary adjustments for personnel within established limits.
• Acts as a role model to other employees and always presents oneself as a credit to Harrah’s and encourages others to do the same. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.

QUALIFICATIONS:

• Must be a graduate of post high school, two year Culinary Arts School or equivalent technical training in food and beverage field substituted on a year-to-year basis.
• Five years restaurant industry work, including two years in food preparation and service and three years in supervision is required.
• Must be able to get along with co-workers and work as a team.
• Must present a well-groomed appearance.

PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:

• Must be able to maneuver to all areas of the casino, including all food and beverage service areas.
• Must be able to coordinate multiple tasks at one time.
• Must be able to compile, compute and analyze pertinent data needed for reports.
• Must be able to negotiate with diverse departments.
• Must be able to communicate clearly and tactfully.
• Must be able to implement strategic vision and plan into day-to-day operations.
• Must be able to tolerate areas containing secondary smoke.
• Must be able to work at a fast pace and in stressful situations.
• Must be able to read, write, speak and understand the English language.
• Must be able to respond to visual and aural cues.

GAMING PERMIT: N/A

Job Type: Full-time

Pay: From $40,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Restaurant type:

• Quick service & fast food restaurant

Application Question(s):

• Have you worked at Harrah's New Orleans or any other Caesars Entertainment properties in the past?
• Are you at least 21 years of age? (Must be at least 21 to work at a casino)

Experience:

• Supervisory: 1 year (Preferred)
• Customer Service: 1 year (Preferred)
• Restaurant / F&B: 1 year (Preferred)

Work Location: One location

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