Job description
The University of Northern Colorado is located in Greeley, Colorado, population over 100,000, an hour's drive north of Denver, and within driving distance of the Rocky Mountains. UNC has an enrollment of over 12,000 students who attend classes on the 250-acre campus, and is large enough to provide true University opportunities, and small enough to treat students and employees as individuals. State classified employee benefits include medical, dental, life, flexible spending, PERA retirement, and tuition waiver for employees and dependents.
* * * THIS POSITION IS ONLY OPEN TO CURRENT COLORADO RESIDENTS. * * *
ALL RELATED JOB EXPERIENCE AND EDUCATION MUST BE INCLUDED IN YOUR APPLICATION MATERIALS AND NO INFERENCES WILL BE MADE. PLEASE BE DETAILED WITH YOUR APPLICATION.
This on-site position provides academic technology support for campus including software and hardware expertise to students, faculty, and staff by installing and maintaining the information technology infrastructure including office & communications applications and devices, internet applications, computers and classroom hardware & software maintenance, file and print services, and workstation support.
- Install and service computer hardware, software, and other technology equipment.
- Monitor ticketing system; diagnose and repair hardware and software problems on computers and peripherals and then make minor repairs. Ensure completion of problem resolution and maintain asset information in ticketing system.
- Provide first call response to academic technology related calls as needed.
- Assist students and or faculty with resolving technology problems in classrooms in a timely fashion to minimize downtime during class periods.
- Research technology for special projects and IT solutions; specify hardware and software; implement solutions and integration with existing IT environment.
- Maintain knowledge about technical changes to software/hardware as new hardware add-ons to workstations such as cameras, touch devices, external drives, and security devices.
- Maintain proficiency by reading technical news and listservs, finding out about the latest software/firmware updates, attending educational conferences, taking formal classes, and completing computer-based training courses.
- Other duties as assigned.
Education and Experience:
Associate's degree from an accredited institution in a field of study related to the work assignment.
One year of professional experience in an occupational field related to the work assigned to the position.
Substitutions:
Additional appropriate experience will substitute for the required education on a year-for-year basis.
Additional appropriate education will substitute for the required experience on a year-for-year basis.
Training or certification related to the work assigned to the position will be considered as a substitution for the required experience and/or education.
APPEAL RIGHTS:
If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.
An appeal or review must be submitted on the official appeal form, signed by you or your representative. This form must be delivered to the State Personnel Board by email (dpa_state.personnelboard@state.co.us), postmarked in US Mail or hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department’s action.
For more information about the appeals process, the official appeal form, and how to deliver it to the State Personnel Board; go to spb.colorado.gov; contact the State Personnel Board for assistance at (303) 866-3300; or refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov under Rules.
Important note: Applications are part of the selection process and will be reviewed by a Human Resource professional to determine if you meet the minimum qualifications as listed on the job announcement. Clearly document in the "Work Experience" and "Education" sections on your application any and all specialized work experience, skills, education, and accomplishments that relate to the position duties and minimum qualifications. No inferences will be made regarding your education or experience, only what is stated and provided in your application materials will be used to evaluate your qualifications. We will offer a salary that is commensurate with the experience of the selected candidate.
Conditions for Employment: All potential University of Northern Colorado employees may be subject to successful completion of a background check, motor vehicle record review, physical, and/or a drug test.
Required Notice: In compliance with the Clery Act, the most recent University of Northern Colorado Annual Campus Security and Fire Safety Report is available online and a paper copy can be requested at the UNC Police Department. This report contains crime statistics and policy statements related to safety, conduct processes and Title IX investigations.
DPA/DHR Notice: The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law. The University of Northern Colorado is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our Human Resources Office, Cindy Tomlinson, at cindy.tomlinson@unco.edu or call 970-351-2829.
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