Job description

Yellowstone Local is a recruiting company focused on connecting the nations best home service companies with the right skilled trades talents.

Our clients boast industry best salaries, training, employee culture and retention.

About our client:

We are seeking to add a highly motivated and capable IT Support Specialist to join our growing team. This IT Support Specialist will drive success as an integral part of IT Department.

We're offering a robust, once-in-a-lifetime opportunity! When we say people are our greatest asset, we aren’t just making a feel-good statement. For the past three decades, we’ve based our entire business around hiring talented, dedicated professionals, and we’ve given them the resources they need to thrive.

Compensation & Benefits:

• Competitive Salary + Compensation plan including bonus
• 100% Company Paid Medical Coverage- Family Healthcare premiums paid in full
• No Layoff Policy
• Company phone
• Profit Sharing Plan with employer contribution
• Comprehensive benefits package including Dental, Vision, Life, Disability, and more
• Onsite fitness facility
• 401k plan with employer match
• Career growth opportunities
• Paid Vacation Time
• Various employee and family activities.
• Guaranteed 40 hours for your field personnel

Responsibilities:

• Triage, prioritize and quickly resolve technical issues
• Troubleshooting with hardware and peripherals
• Provide front line onsite or remote support to hardware users
• Create documentation and training materials as it relates to system configuration and processes
• Assume additional duties and responsibilities

Job requirements

• At least three 3-5+ years of experience providing onsite or help desk desktop/laptop support
• Self-sufficient, determine when additional support is needed
• Excellent customer service, communication, interpersonal and problem solving skills
• Willingness to learn and think outside the box
• Desktop/laptop support experience
• Microsoft Windows 7-10, Microsoft Office 2016
• LAN/WAN experience
• Understand and experienced with virtualized environments
• Experience with Crystal Reports (preferred)
• Experience with Salesforce (preferred)
• SQL Management Studio with experience in queries, triggers, stored jobs (preferred)
• Experience with QL Reporting Services (preferred)
• Experience with 3CX hosted PBX (preferred)
• Experience with MaaS360 or equivalent mobile device management platform (preferred)
• Must be authorized to work in the U.S.

"We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status."

Job Type: Full-time

Pay: $44,000.00 - $55,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Life insurance
• Vision insurance

Schedule:

• Day shift
• Overtime
• Weekend availability

Work Location: One location

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