Job description

Role: IT Support Analyst
Location: La Verne, CA (Onsite 3 days/week required) Occasional travel to Oceanside site
Type: Contract
Length: 1 Year to start, likely extensions (long term role)

Responsibilities:

• Writes and maintains infrastructure and systems documentation.
• Writes and maintains system user documentation.
• Perform process analysis and improvement assessment. Provide recommendations on process improvement to achieve higher efficiency.
• Analyzes business process issues and/or problems and provides consulting assistance to system users; conducts research on possible solutions and makes recommendations based on findings; develops proposals that outline feasibility and costs; suggests, designs, tests, implements, and evaluates solutions.
• Monitors, maintains and upgrades applicable technology systems in assigned area of responsibility, which includes quality assurance, problem-solving, researching user issues, performing upgrades and maintenance, and implementing system modifications.
• Develops a variety of applications, procedures, reports, scripts, and/or interfaces. Maintains a variety of records and/or documentation for assigned area of responsibility.
• Supports, troubleshoots, and upgrades applicable system infrastructures.
• Monitors and maintains systems to ensure system integrity and security, which may include: duplicating and backing up data, managing user accounts and authorizations, maintaining software security, and/or performing other related activities.

Other:

• Our client requires that all employees be up to date with current Covid vaccine/booster state mandates

Job Type: Contract

Salary: $30.00 - $32.00 per hour

Schedule:

• 8 hour shift

Experience:

• Customer service: 1 year (Preferred)

Work Location: On the road

Speak with the employer
+91 9729325642

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