Job description
Posting Details
Posting Summary
Classification Title
IT Technician III
Classification Code
AM72
Pay Band
6
Internal Title
IT Network Support Specialist
Department
Information Technology Services
Position Type
PCLS - Slotted Classified
Full or Part Time
Full-Time
Basis
12 mo.
Hours per week
37.5 hours per week
Normal Work Schedule
M-Th 8-5, F 8-12:30
Does this position require driving?
Yes
Does this position require a credit check?
No
Job Details
IT Network Support Specialist
Coastal Carolina University is currently accepting applications for the following position: IT Network Support Specialist in the Department of Information Technology Services. This is an on-site position.
Duties include, but are not limited to:
- Performs and documents primary network system administration on network systems/servers as needed including NACs, switches, routers, wireless controllers and equipment.
- Installs, configures, and repairs, as needed, all campus networking hardware and software.
- Assists with cross-training colleagues when directed.
- Maintains detailed inventory information for upcoming new hardware deployment projects and network upgrade projects.
- Assists with network and telecommunication growth and hardware transitions.
- Identifies, troubleshoots, and resolves hardware-, software- and network-related problems encountered by end-users of the University network, including but not limited to: VoIP phones, Card Readers, Camera Systems, and new computer technology.
- Assists in monitoring of campus network system to ensure optimal operation.
- Assists supervisor by contributing input to improve operational procedures, processes, and standards, as well as change management, in alignment and collaboration with ITS goals and objectives to advance the University mission.
- Maintains effective technical documentation on hardware and software network configuration and adheres to change control policies.
Requirements: A bachelor’s degree in Information Technology Systems, Computer Science, or a related field is required. Experience in Information Technology Systems or a related area is also required. Relevant experience may be substituted for a bachelor’s degree on a year-for-year basis. One year of experience serving as a primary network system administrator on network systems/servers including NACs, switches, routers, wireless controllers and equipment is preferred.
Coastal Carolina University is a public comprehensive liberal arts institution located in Conway, South Carolina, just nine miles from the Atlantic coastal resort city of Myrtle Beach. Coastal Carolina University enrolls over 10,000 students from 49 states and 55 nations. The University is accredited by the Southern Association of Colleges and Schools Commission on Colleges to award the baccalaureate and master’s degrees of national and/or regional significance in the arts and sciences, business, humanities, education, and health and human services, a specialist degree in instructional technology, and PhD degrees in marine science: coastal and marine systems science and education sciences.
Coastal Carolina University is committed to fostering an environment that embraces diversity, equity and inclusion, and we seek candidates who will contribute to a climate that supports the growth and development of a diverse campus community. The University provides equal opportunity without regard to race, color, gender, gender identity, gender expression, sexual orientation, age, religion, national or ethnic origin, veteran status or disability in admissions, employment and in all of its educational programs and activities. We encourage individuals from historically underrepresented groups to apply.
How to Apply: Interested candidates may apply online at
https://jobs.coastal.edu/postings/20215. Applicants are required to submit a resume and cover letter. Review of applications will begin immediately and continue until position is filled.
Coastal Carolina University is an EO/AA employer.
IT Technician III (AM72/61122700/ FTE-S00840P), full-time position with benefits.
SC State Pay Band: 06. Salary range: $43,030.00 (minimum) to $61,323.00 (midpoint). Normal work hours are Monday through Thursday, 8:00 a.m. to 5:00 p.m., and Friday, 8:00 a.m. to 12:30 pm. Must be flexible to meet the special scheduling needs of the university. Flexible work hours are required to include night and weekend hours. Some travel may be required. Information confidentiality is highly critical.
Required Qualifications
A bachelor’s degree in information technology systems, computer science, or related field and experience in information technology systems or a related area. Relevant experience may be substituted for bachelor’s degree on a year-for-year basis.
Preferred Qualifications
One year of experience serving as a
primary network system administrator on network systems/servers including NACs, switches, routers, and wireless controllers, and equipment.
Licensure and/or Certification
Knowledge, Skills & Abilities
Employee must have good working knowledge of network architecture. Employee must have knowledge of computer system analysis, design, testing, debugging and maintenance techniques. Employee must have basic knowledge of standard VoIP technology. Employee must have basic knowledge of wireless networks.
Additional comments regarding this position
Flexible work hours to include occasional night and weekend hours. Information confidentiality is highly critical.
Mental Demands
Analytical and Problem Solving, Confidentiality, Constant Interruptions, Customer Contact, Detailed Work, Language, Math, Multiple Concurrent Tasks, Reading Blue Prints, Reading (documents or instruments), Reasoning, Stress, Training, Verbal Communication, Written Communication
Additional Mental Demands
Physical Demands
Carrying, Lifting, Climbing, Crawling, Driving, Kneeling, Pulling, Pushing, Reaching, Sitting, Speaking, Squatting, Standing, Twisting, Walking, Writing
Physical Demands (Elements Exposed To)
Dirt, Heat/Cold, Noise
Additional Physical Demands
Carrying item more than 25 lbs
Please Select Any and All Equipment Needed to Perform the Duties
Computer and Peripheral Equipment, Copier, Fax, Machines, Scanner, Telephone, Tools, Two-Way Radios, Vehicles
List Any and All Additional Equipment Needed to Perform the Duties
Posting Detail Information
Posting Number
FTE-S00840P
Number of Vacancies
1
Desired Start Date
07/03/2023
Position End Date (if temporary)
Job Open Date
05/17/2023
Job Close Date
Open Until Filled
Yes
Special Instructions to Applicants
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