We’re Brightways Counseling Group. We’re changing the way specialty behavioral health is practiced and experienced. We offer the scheduling flexibility and income potential of private practice, with the support and camaraderie of a progressive clinic. We encourage work-life balance, and our Clinicians love the freedom, team socials, health insurance, retirement, and profit-sharing benefits that we offer.

Our focus on integrated care has set a new standard in our area. We provide whole-person care, including in-house psychiatry and coordination with primary care. Our clients receive whole-person care as we partner with the largest primary care providers in our region.

We are seeking talented and qualified individuals to join our team here at Brightways!

Integrated Care Support: Market Developer (Portland Metro, Eugene, or Salem, OR)

The Integrated Care Support: Market Developer is responsible for coordinating care between Bright Psych, Brightways, and their community partners. They will manage the ongoing communication and administrative needs as a liaison between Primary Care Providers and Brightways groups.

This role will act as a liaison to provide our community partners in-person support and develop on-going referrals.

Integrated Care Responsibilities:

• Liaison responsibilities to community partners includes overseeing referral generation (Rapid Access), engagement, and closed-loop referrals
• Provide Right Now Response to community partners (Right Now Response is Monday through Friday 7am – 7pm: texts returned immediately)
• Provide immediate support to PCP’s, BHC’S, and our community partners
• (Rapid Access) Ensure that every referral hears from a Scheduling Specialist or yourself within twenty-four (24) hours of the referral
• Ensure the client(s) and PCP offices know the appointment time or when they may expect to confirm their appointment time
• (Integrated Coordination) Provide consistent contact with community partners for building and maintaining relationships and updates on closed-loop referrals
• Overseeing documentation of care is being provided to community partners
• Maintain and create key community relationships

Market Developer Responsibilities:

• Marketing the services of the company to generate referrals and grow our community partnerships
• Prospecting and provide customer service through analyzing demographics, prices, processes, and services
• Develop strategic expansion plans to provide services into new territories
• Meet with existing partners to confirm goals and strategies being successfully delivered
• Conduct secondary research, including finding information from industry associations, competitors, partners, and marketing experts
• Monitors competition by gathering current marketplace information on pricing, services, and new treatments
• Maintain reports that analyze competition data and client needs
• Prioritize timing of new market growth to maintain scalability and sustainability
• Provide yearly strategic forecasting on annual market growth

Additional Responsibilities:

• Adhere to HIPAA privacy standards and regulations
• Support the vision, mission, and values of the organization in all respects
• Provide and maintains a safe environment for co-workers and clients
• Conduct themselves with the highest standards of professionalism and confidentiality
• Complies with all applicable laws, regulations, policies, and procedures
• Support the organization’s efforts to create and maintain a trauma-informed care culture and utilize non-violent communication when navigating disagreements and conflict
• Act ethically and appropriately and cooperating fully with all organizational efforts to increase the well-being of the clients of our community partners
• May perform additional duties of similar complexity within the organization, as required or assigned
• Participates in meetings and trainings as required

Qualifications:

• Education: Bachelor’s degree required; Master’s degree preferred
• Minimum of three (3) years Marketing or Sales experience expected; medical or Pharmaceutical sales experience preferred
• Minimum of two (2) years management or supervisor experience expected

Competencies (knowledge, skills, abilities):

• Excellent verbal and written communication skills
• Excellent interpersonal and conflict resolution skills
• Excellent organizational skills and attention to detail
• Strong analytical and problem-solving skills
• Strong supervisory and leadership skills
• Thorough knowledge of employment-related laws and regulations
• Knowledge of and experience with varied human resource information systems
• Proficient with Microsoft Office Suite or related software
• Efficiency and time management skills
• Maintain confidentiality requirements regarding patients
• Excellent interpersonal, communication and writing skills
• Ability to deal professionally, courteously, and efficiently with the public, and to remain calm under stress
• Bilingual and multilingual skills are a plus, Spanish preferred
• Performance metrics measured on response time and availability

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at times

Summary of Benefits:

Compensation- We offer excellent compensation, well above the national and state average ($140,000-$180,000 annual salary)

Time-Off- a combination of paid time-off and unpaid time-off to help balance work and life

Medical and Dental Coverage- 100% company-paid health and dental insurance for employees, and optional coverage for family at a shared-basis

Flexible Spending Account (FSA)-your pre-tax dollars towards unreimbursed medical and/or dependent care expenses

AFLAC Supplemental Benefits- Term Life Insurance, Short-Term Disability, Accident, and Choice (Hospital) benefits offered at a discount for employees

Retirement/401K- non-elective employer contribution benefit after one year of employment and employees may defer funds into pre-tax or Roth options on the first of the month following employment

Employee Assistant Program- (EAP), 24/7 access to a Confidential EAP Intake Specialist for access to counseling referrals and legal consultations for issues such as budgeting, home buying, will preparation, and more.

FinFit- (financial wellness program) which includes financial assessments and dashboards, budget calculators, student loan debt concierge, short-term loans, and more.

Working Advantage- savings on hotels, theme parks, concerns and sporting events, movie tickets, retail, restaurants, spas, activities, rental cars, gift cards, and more to make the most of your time away from work.

Fitness Program- Active & Fit Direct, access to 11k+ gyms nationwide and online workouts at a discounted membership rate.

Care Management and Wellness Programs- prenatal program, weight management, tobacco cessation, CafeWell, Global Emergency Services, Nurse Case Managers, and more

Health Education Classes- receive reimbursement for qualified health and wellness classes (First-Aid, CPR, AED, Nutrition, Prenatal, and more)

Headquartered in Bend, Oregon, one of the country’s most beautiful and desirable areas, Brightways has offices in Bend, Redmond, Madras, Woodburn and a new location in Salem coming in 2023. We also serve communities across the state via telehealth services.

Recently awarded the 2022 Small Business Person(s) of the Year for the state of Oregon by the Small Business Administration (SBA), Brightways is determined to continue their efforts in going above and beyond for the company, the community, and our clients.

Learn More about us: https://www.brightwayscounseling.com/

Link to a team event, Winternalia, https://vimeo.com/671301712/712e6c4d26

Our Story, https://vimeo.com/409249037

Join Us, https://vimeo.com/438707011

Teen Talk, https://vimeo.com/419990584

Collaborative Care, https://vimeo.com/419989769

Our Mission:

“In everything we do we believe in breaking down barriers and getting help to the community now”

Our Values:

Our staff is just as important as our clients

Always be curious, and have a growth-mindset

Our Strategic Goals:

Partner with Primary Care

Ensure we hire the best employees to fulfill the mission of Brightways

Create a great place to work atmosphere for all employees that will directly benefit our clients and the community

Posting slated to close on February 3rd

RlWCGfp3zu